ディヴィジョン No. 2のコテージ

「We booked 2 nights. The stay was fine except that our room was not properly serviced after our first night. When we returned to our room for the second evening our bed had just been trown together and was not made up professionally the way you expect at a hotel. In the bathroom our bath towels were originally rolled up tight and sitting on a rack. After we usedd them we left them hanging on the hooks behind the door. When we returned they had been folded up haphazardly and put back on the...

「They gave another hotel guest our room key. So we all had quite a fright in the middle of the night. There was no apology from staff at check out. 2nd story had awkward cramped stairs to navigate with luggage. It’s a dark tired building getting its last years of use until demolition.」

「連絡したら施設の確認にすぐきてくれた」

「Went down for a family reunion. Desk noted other reservations with the same list name. I explain they where relatives and that one was for my mother who would not arrive for a couple hours. Also came up that she needed a walker. A few minutes later the desk clerk called to let me know my mother was in a second floor room and they where full. Asked if I wanted switch with her as I had a first floor room. Really thought he went above and beyond.」

「did a late night check in and staff was friendly and accomodating forgot something in the room and they gave me a new key and let me go back and get it.」

「Trail walk beside oldman river at morning time was very good with nice view and weather.」

「スタッフは大変フレンドリーで、要望にも素早く快く応じてくれました。また、忘れ物をしてしまったのですが、こちらが気がつく前に電話で知らせていただきました。大変助かりました。ありがとうございました。」