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"We had a wonderful time at this resort. Everything was clean, and you could always see staff cleaning around the resort. The food was delicious and refilled quickly. Staff was friendly and quick. We have two little ones, so we spent most of our time at the kids pool or the beach. They also loved the kids show at night. Our room was very quiet, and we got a crib for our 12-month old. "

"A toilet keep clogging up take forever to get help bathroom sink clogged up waiting for maintenance. Three hours. Food was good but to get things done in the room horrible."

"The staff can be hit or miss! The lack of restaurant and options for food can be a problem. The beacb is terrible, essentially non existent "

"Not my kind of thing. I like my villa in the DR. Lifestyle Vacations"

"The over all experience was ok. Check in time was 3. We waited an hour and a half for our room. We are not very adventurous when it comes to foods, lunch and dinner options were limited. The spaghetti at the Italian restaurant was very good. The swim up room was great! The pool was massive, plenty of room to move around. The room was clean."

"The staff was excellent, made us feel welcomed and always checking in on us to see if we're ok. Shout out to the front desk for upgrading my room so that I didn't have to share bed with my mom. Shout out to the kitchen/dining staff also for making my mom's birthday special ❤️ "

"Saga Palma Hotel was a great place to stay. I really enjoyed the authentic Jamaican breakfast each morning, and the hospitality from the staff was excellent throughout. The team were welcoming, helpful, and genuinely good people, creating a relaxed and positive atmosphere. They kindly allowed me to store my belongings after checkout so I could explore more of the island, which I really appreciated. They also helped arrange a driver for me to visit my family’s area in Jamaica, which made the experience even more special. The hotel itself has a lovely rooftop pool and a great overall vibe. Staff were professional, friendly, and made the stay feel easy and comfortable. Wishing the team continued success — I’d definitely recommend Saga Palma Hotel to anyone visiting Jamaica."

"Thanks. Nice stuff. Building needs a lot of tlc"

"Overall I enjoyed the beautiful property, my room was gorgeous, and the swim up bar was pretty awesome too. However, the property was huge and some of the main elevators were down during most of my stay. I had to walk to an elevator that was working or take the stairs to the 6th floor. Even if I walked to a working elevator it felt like a half a mile. The amenities say you get a bottle of spirits each day of your stay. When I noticed my spirits was not replenished the next day I called the desk to be told it is a one time deal. Disappointing but the all-inclusive made that better."