Find hotels near Dickerson Park Zoo, Springfield from ￥12,561

"No one at the front desk or would answer the phone when I tried to call about no hot water. Could not take a shower. And the room stayed uncomfortably warm even though I turned the thermostat down to 64. Never staying here again. "

"Very bad experience. Checked out early. Policy said we would have to pay for next day but they charged us for the Week. Hotels.com was of no help."

"It was a wonderful experience. We'll be back."

"We booked the wrong night, but we were able to fix it and the manager was very accommodating. We had great difficulty closing our door and locking it in the computer chair was so filthy. I can’t believe it wasn’t thrown out. Other than this, the bed was comfortable."

"The room was very clean. "

"Room was very clean, towels and sheets seemed new. Excellent care regarding our dogs. Breakfast was your basic hotel breakfast but fresh. "

"Clean room thumb up staff friendly "

"Good "

"We arrived late and the code they provided was erroneous. We finally got into our room and there were few amenities. A tiny bath gel that wouldn’t have gotten both my husband and I through the two days there and no lotion! More importantly, no staff onsite after 5 pm and apparently there is an on call person who gave us the right code but we didn’t know that the person was on call for all issues. My shower in the evening was lukewarm and I didn’t report it because I didn’t think anyone would fix it at 12:30 am. We decided to check out after the night because we were disgusted after arriving from a 7 hour drive to the hotel. Expedia helped us with the early check out and refund but if we would have asked the on call person about the hot water it would have cost a $25 convenience fee! I stay I hotels for convenience but none of this was convenient and the elevator didn’t work so we had to carry our luggage up the stairs. We stayed our second night in another hotel and it was divine!"