Diaz Beach

Staff was very helpful and the area was quiet.

I was scammed when riding a car from airport to Urban Elephant Hotel. I was over charged more than US$2500 for a ride. I requested the hotel to provide the video of the hotel front door. This video is to catch the car license plate and the driver at the time of my arrival at the hotel. So that I can report to police and to my bank as a proof of scamming. It has been 10 days so far, Urban Elephant Hotel does not provide video and I am being ignored. I receive no communication of the status. Are they conspired with the scammer?

If staying in Cape Town, I would highly recommend staying at the Tree House. The rooms are modern and clean, the breakfast is great. However, the real value of this hotel is the staff. You could not ask for a kinder group of people. From the moment you arrive to the time you need to check out, the staff are always checking if there is anything they can help with, or any places they can recommend. That type of atmosphere is very hard to capture and this team do it seamlessly. 100% will return if I am ever in Cape Town.