Find Resorts & Hotels with Spas in Diamond Rock

"I want to warn guest about taxis. The front desk thought they were doing me a favor telling me I could get a taxi on the street which I didn't think anything of. I had to negotiate the price. I also didn't think anything about that. However, after I got into the taxi, he drove me down the street and then tried to drop me off. I ultimately got to my location. But that was not a pleasant experience. The hotel should know better. The taxi driver is really ripped to us off with their pricing. The hotel should do something to take care of that for guests needing to go places."

"We stayed on the hotel side small studio but it did the job. This place is fantastic food all included even lobster at dinner, the beach beautiful starfish on the way in, and all the staff were caring patient and cared about their guests."

"Absolutely Incredible resort! We were met at the airport by hotel staff. Took the shuttle and our bags were waiting for us at the cabin on the small island. Room was fantastic, right on the snorkeling beach. Very clean, comfortable bed. The resort has a fantastic dining area and exceptionally friendly staff. Food was delicious, fresh and quick. Perry, Steven, Erick and Marcos in the dining area were courteous and welcoming. Part of the resort has a separate island with the option to swim with the dolphins, and the boat drivers Connor and Kevin were great. Managers Yolanda and Melloney were awesome! Highly recommend!"

"We recently stayed at Henry Morgan Resort in Roatán and would like to share some constructive feedback. First, we truly appreciated the friendliness of the staff. The reception team was welcoming and helpful, and both security and housekeeping did a good job. The buffet staff provided attentive service, and the beach location is absolutely beautiful. The pool area is well situated and offers a relaxing atmosphere. We did, however, encounter some concerns that we hope management will address. The resort layout is spread out with wooden walkways rather than an open-concept design. While this adds charm, some of the wooden decking — particularly around the pool areas — appears worn, and we noticed a few nails sticking up, which could pose a safety risk. We also experienced repeated issues with our room key card not working. We had to visit the front desk multiple times to have it reactivated. On one occasion, after it was fixed and we left for dinner, it stopped working again when we returned that evening, requiring another trip back to reception. Additionally, the room lighting was quite dim, and the shower could benefit from a deeper cleaning. The pools range from approximately 2 to 5 feet in depth, which may be important information for adult guests who prefer deeper swimming areas. Our most serious concern involved the piña colada machine. After drinking from it, my wife became very ill. The milk appeared curdled, and she was vomiting for several hours and lost an entire day"

"The shuttle service was great the hotel rooms are nice but I will say this I stayed in the upper section of the resort room 16 and it’s a hike up the stairs to the room but view was fantastic the real part that bothered me is the toliet it wouldn’t take paper so how do ya wipe ya butt :) other then that resort is great very low key relaxed and staff are allways nice and attentive "