One of best Hotels I have stayed in. Staff happy and helpful.
ANTHONY
2020 年 3 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
出張
2020 年 3 月 4 日
良かった点 : 清潔度、スタッフとサービス
I'd stay again, but...
Mixed. Reception good. Bistro good. Breakfast dismal - harassed apparently untrained service. Room a bit tatty.
宿泊されたお客様
2020 年 3 月に 1 泊滞在
4/10 (不満)
Peter
出張
2020 年 1 月 16 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Disappointing and won’t return.
I was very disappointed with such a very dated, old fashioned room, far below my expectations. The bed was very uncomfortable and worn. The breakfast was of a decent standard.
But most upsetting of all was finding some sort of insect scurrying across my clothes the next morning. I informed the receptionist and she said they would investigate. Whatever the insect was, it was definitely not a spider but something else??
Peter
2020 年 1 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
カップルで旅行, 家族旅行
2019 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Beautiful old building with lots of character right in the centre of Devises. Staff were amazing, helpful and very polite. Had a couple of issues due to problems with the building which were made tolerable by the kind, quick and thoughtfulness of the staff. Even with the issues would love to stay there again.
宿泊されたお客様
2019 年 12 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2019 年 12 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Oldy worldy trapped in time but a very pleasant atmosphere with at this time of the year a lovely warm fire.
宿泊されたお客様
2019 年 12 月に 3 泊滞在
4/10 (不満)
宿泊されたお客様
カップルで旅行
2019 年 12 月 2 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Rooms in urgent need of renovation & deep cleaning. Black mould on shower wall & chair upholstery stained. Breakfast chaotic - not enough staff. Waited ages for coffee & scrambled egg completely cold - didn' t send back as no time to wait longer. Poached eggs hard.
Dinner in bistro excellent & bar staff good.