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"Review to help others understand the Hotel and star ratings. I read a lot of reviews and I hope I can provide a little clarity. We stayed overnight simply to catch a flight the next day. When we landed and cleared customs there was a gentleman in a white shirt as soon as you exit who asks if you want a taxi. Tell the gentleman you are staying at the “Grand Diamond Hotel” he will walk you outside and get you your complimentary taxi. It’s about a 5 minute drive to Hotel. When we arrived the manager was at the front desk waiting for us. (We arrived at 1am) and he paid the Taxi. All the staff was very friendly, the rooms are perfectly fine, spacious, good beds, fridge with bottled water and a nice shower. The manager asked when we wanted to check out as they said there was flexibility, they arranged taxi back to airport the next day complimentary. We were here for a quick stay but this is an excellent option if you are wanting to stay close to the airport. No concerns at all with safety, overall excellent experience. "

"Great place if your in transit "

"Outstanding experience keep up the great work "

"Beautiful and quiet property. The owners were very friendly and hospitable. They communicated well prior to my arrival and upon my arrival. Quick pick-up from the airport. Good options for breakfast. I would definitley stay there again. "

"Very friendly staff and the close proximity to the airport."

"Our stay at Shalom House was delightful! The tranquil atmosphere set the stage for an unforgettable two-night experience. The staff's attention to detail and impeccable service were outstanding, going above and beyond to ensure our comfort. The breakfast spread was a highlight, offering a variety of delicious options each morning. The serene ambiance provided the perfect retreat from the hustle and bustle, allowing us to unwind and recharge. The rooms were spacious, clean, and incredibly comfortable, with plush bedding for a restful night's sleep. Overall, Shalom House exceeded our expectations in every way, and I highly recommend it for a rejuvenating getaway in Port Of Spain - Trinidad."

"Beautiful place, very friendly and helpful people, wonderful terrace with masses of hummingbirds, fantastic view from the shared bathroom rooms on the first floor"

"Good location, very close to the airport. Shuttle was great. Spacious clean rooms. Customer service was good. Hanna was awesome and very friendly. I will definitely book here again. The restaurant had delicious food. The prices are very reasonable. "

"Absolutely LOVE this property. Very close proximity to transportation and shopping. The staff was phenomenal and very accommodating!"