サマセットのオールインクルーシブのホテル

「Unfortunately the pool was closed for maintenance so the extra amenities were not available.」

「Booked a deluxe room for 2 nights. Allocated a substandard room, needing refurbishment, tired with curtains hanging off poles, dark and dingy with broken tiles in the bathroom. Staff in denial initially, eventually moved into another much better standard of room. On our departure we had no hot water. Breakfast was a poor experience too with staff in addition not informing us that Breakfast started later on a Saturday. So no breakfast that day due to our departure time. However, we attended our...

「Clean and modern.」

「とても清潔、ご飯もとても美味しくコストパフォーマンスが高いです。ただクーラーがないので部屋の位置的に夏は暑くて寝苦しかった」

「Normally a very good hotel. Currently had an extension being built. So plenty of daytime noise. Had a broken shower that I’ve been informed will get fixed. However my main concern/problem was a member of staff called Lilac (or some similar). Rude just doesn’t cut it. Repeatedly interrupted her colleague at time of check in. So much so I asked the check in staff if they wanted to deal with her e」