ピレネー オリアンタルのスキー場周辺のホテル

「Si」

「The hotel is located in a quiet, picturesque location. The reception staff is very friendly. However, the hotel itself is far from new. The carpet, furniture, and everything in the hotel are quite worn. My biggest complaint was the room cleaning policy, which requires you to vacuum and mop the floors, dust everywhere, and clean the kitchen and bathroom upon check-out, otherwise you risk losing part of your deposit. I would prefer the cleaning fee to be included in the room price by default.」

「Awful. I stayed at Apart-Hôtel Le Pic de l’Ours and had a very frustrating experience. The hotel advertises WiFi, but in reality it only works in a small part of the building. As I was there for work, this made my stay unworkable. I contacted reception to explain I needed to leave early, but received no response. When I finally spoke to someone (reception is rarely staffed), a refund was refused despite the misleading information. The accommodation itself felt tired, with noticeable noise from...

「La situation est parfaite, au centre, en face des remontées.」

「 Bathroom could be cleaner. And the toilet could use a sink to wash hands. 」

「Booking and checking processes were very straightforward. Check in appeared to be between 17.00 and 19.00, so it was quite narrow time window, but I maanaged to make it during that time slot. Receptionist appeared to be very nice and helpful. Though, ability to understand and communicate in French is required. At the checkout reception presented to be closed, and keys were to be returned to the box outside the reception. The apartment presented to be well equipped and clean. Kitchen block had...

「Le canapé lit était dans un état déplorable. Le ménage n'était vraiment pas top à notre arrivée. Nous avons même du vide le lave vaisselle à notre arrivée. On est sensé faire le ménage à notre départ, mais il n'y a pas de serpillère et balai, seulement un aspirateur qui adorer ce qui peut. Je ne pense pas revenir」