ヌワラエリヤ ホテル

"I was upgraded to a larger room with a great view, which I appreciated. But the manager arranged a driver who took me to a scam-like massage place. It was unsafe and I had to go to the Tourist Police myself to get a full refund. The manager, despite having recommended the driver himself, refused to take responsibility, and his response afterward was far from reassuring. The owner offered a discount the next day but never apologized. I had asked to use the “Pick Me” app, but was pushed to use their driver. For a solo female traveler, Pick Me is safer because of tracking and transparent pricing. The staff seemed unaware of this. Other issues: • The underground room could be seen directly from the balcony, which was also connected to the manager’s room. Sometimes he even spoke to me from the balcony. I had to keep the curtains closed even during the day to feel any privacy. There were no amenities such as shampoo. Also, there was only one old shared hair dryer for the whole hotel, and on some days it wasn’t available. I expected a peaceful stay, but instead felt constantly interfered with. The memory of the massage experience still troubles me, and even without that, the stay was not worth the price. While there were things I appreciated, I cannot say the overall stay was satisfying."

"夕食t"