北部州 ホテル

「A magical place with wonderful staff, beautifully-designed rooms, and great food. A true oasis in today's hectic world. The pictures do not do justice to the place; it was behind my expectations. 」

「This was one of the most incredible experiences I have ever had. The staff was unmatched, so friendly and kind. The food was delicious and so well curated. I CANNOT RECOMMEND THIS PLACE MORE! Completely stunning both the place and the people!」

「This hotel is the best place to stay in Kinigi/to gorilla trek! It’s the closest lodge to the Dian Fossey campus and women’s village, and the staff is exceptional. They are very friendly and helpful and went above and beyond. We loved that we’d come back to the hotel and they’d clean our shoes and give us a foot massage. They’d also get a fire going in your room while you are having dinner. We’d come back to bed with a heated bed (thanks to a warm water bottle they place in there) and a fire...

「Friendly staff, spacious rooms, and a relaxing garden area. I would recommend this lodge to families, couples, and solo travelers looking for a peaceful stay in Musanze」

「A very nice place to stay. Le calme et la beauté du lieu en font un endroit exceptionnel, entouré d’un staff attentif. Really good !」

「チェックイン時、予約した部屋が用意されておらず、案内された部屋は浴室が狭くて汚いため、１泊はワンランク下の部屋に宿泊することとなった。他の宿泊客も多くはなく、ホテルはガラガラなのに全く理解できない。しかもフロントの従業員が謝ることもなかった。とても信じられない対応である。家具も調度品もチープで、特に１泊目に滞在した道路側の部屋は車の音で夜もうるさい。二度と利用しない。」

「The staff was the best part. They were so accommodating and friendly. The garden was also beautiful and the food was amazing. Highly recommend. 」

「Het hotel is ruim opgezet, het personeel vriendelijk. Ontvangst met gemberthee. Het hotel was schoon, de kamers ruim. sAvonds werd de haard in onze kamer aangestoken. Voor onze safari naar de Golden Monkeys was het een heel goede locatie, ook voor de Gorilla safari in Rwanda is het een goede plek. Het eten was uitgebreid , maar de kwaliteit viel een beetje tegen. 」

「Very beautiful property. The staff were lovely very happy to help. Nice rooms everything was great. I was able to get a gorilla trek at the last minute which was fantastic due to the last minute calls arrangement by the supervisor ladies at the desk. Well furnished and updated colonial house..」

「Great customer care」

「The staff was very friendly and more attentive than any other hotel I have ever stayed at. The lodge itself is very outdated the price was high but so are all the other ones in the area.」

「I slept in a simple tent, the bed was nice. Good food, tastful Tilapia. Good conversations with the staff, especially with Jean Marie (Pfaff). Next time I will leave the bike on the pier, the road to the resort is too bad!」