ニューアーク アンド シェアウッド地区 ホテル

「The room was clean and comfortable. The staff were friendly and helpful. 」

「Perfect」

「front desk staff are not nice, not kind, the hotel has no car park, I asked front desk a map of the car park, but the girl immediately said no, I am a Japanese and do not know the area, staff should be kind and nice to customer, also when i checked out, other girl did not say thank you, even I told her thank you, this is very unusual in Japan. 」

「英語がわからず色々ホテルのアメニティを使いこなせなかったがフロントの方が部屋まで来て丁寧に説明してくれた。忙しい中ご対応いただき大変感謝。居心地もよく大変安心して泊まれました。またノッティンガムに来た時はここに泊まりたいです」

「Yes, staff is great!」

「The staff were all very kind and friendly. I am Japanese and my English is not very good, but they treated me with great courtesy. The only thing that concerned me was that the shampoo was not replenished during my stay, though I believe it would have been resolved if I had simply asked.」