バセットロー地区 ホテル

「Staff are extremely friendly and helpful, loved that there is an ice machine on each floor... only issue being that there is nothing to put the ice in to take it to your room. The room itself we likes alot it was very spacious and modern, the ac wasnt great as it wouldn't let you put the room temp below 19 degrees so didnt really do much. We really enjoyed the buffet breakfast... the main issue we had with this hotel is the distance from the car park to the entrance, it is way too far especially...

「We have stayed here many times and generally it’s been very good, however on this occasion things were not on song, our first night the room was very noisy as a function was taking place and loud disco music until 1am, please avoid room 106. I did voice my complaint and reception staff moved us to a different room much better nights sleep second night. Reference to room 106, bed not comfortable and very low, bathroom was cold towel rail not heating up and loo seat falls down as won’t stay up....

「I’d like to say thank you to the very friendly and helpful staff who couldn’t do enough for us. Our room was upgraded with a view of the racecourse and the room was superb. The highlight was a delicious breakfast for £10 when paying in advance. I’ll certainly stay here again when there isn’t racing! 」

「Very good」

「Always stop at this place if working in the area」

「新しくきれいな部屋でした。バーで食べたジャケットポテトとガーリックトーストが、とても美味しかったです。また次回も利用したいです。」

「Excellent place to stay, nice bar, great food and excellent room. I wouldn't hesitate to stay again and the staff were really excellent. The place was so good that I still give it 5 stars even though the breakfast experience was less than expected. Breakfast menu is fantastic - nothing much I can think of that wasn't on the menu. The experience was a little bit spoiled by staff forgetting to bring mustard to the table so my meal was almost cold by the time it arrived. Also the toast took...

「The hotel was clean and generally well kept. We enjoyed a nice stay, but a couple of things would have made things better: - On checking in, the receptionist was very functional. We would have appreciated a welcoming smile as well as being told the relevant information. - The menu needs to be updated to show what is actually served. However, nothing to stop us from returning.」

「Obviously a very rough location to stay, Pay as you go bar service, however also have to leave a £50 refundable deposit "for any damages" apparently I said to the girl who checked me in " is it really that rough?" Her response was "yes we have alsorts in here and the system won't let me check you in unless you pay the security deposit" make you feel very welcome...」

「So terrible we walked in and walked out again, drove around to find a different hotel! This hotel gave me the creeps, like something out of a horror movie with an American hostel feel. We arrived late (10 ish pm) and despite the hotel being quite quiet our room was given to us and was one of the last rooms down a long dark corridor at the back of the building. I was travelling alone with my young daughter and couldnt understand why we were put so far away from civilisation. Something felt...

「Frech clean room - immaculate bathroom. Ideal for what we needed - a base for the night. Very reasonable price - free parking. Rapid EV chargers next door. Free breakfast was a bonus. Lovely friendly helpful staff. Thank you」

「Its a place to stay! Amazing views and calm areas!」

「カードキーの使い方で手こずる客が続出。 コミュニケーションのきっかけにいい感じです。 それ以外はいいところです。 あ、シャワーがお湯なにそれ状態なので水浴びに慣れてないときついです」

「Was supposed to have breakfast. It indicated that on weekends it’s until 10. this was a bank holiday but at 9:30 it was closed and no one there. Wet towel left in the room behind the door. 」

「the room was clean and tidy although it is a little tired in places, bed was comfortable and breakfast was plentiful and tasty 」

「Wonderful customer service. I phoned to say that I would be late for final check in (10pm) and Alexandra, the lovely lady on the front desk, made sure I was checked in dignity and made me feel so safe about arriving late. This was my second time visiting The Swan for work trips to Blyton Park track. Couldn’t recommend this B&B enough. Perfect for solo female travellers.」

「Great Breakfast！」