Deroua Vacations from ￥177,349

Room was in poor condition, a bit run down and carpet seemed dirty. Stains on bedsheets. Zero soap in the soap dispenser in the bathroom, same for shower gel/shampoo in shower. My bathroom door didn’t close (I was staying by myself so no major issue there). When I got there my sink wouldn’t drain, although when I complained they quickly sent someone to fix it. Staff seemed nice and were helpful. My room was facing the street so it was very noisy in the daytime, luckily at night it quieted down and I was able to sleep with earplugs in.

Good breakfast. Polite staff but slow processing at check in

The standard rooms were super-8 motel quality. Not very quiet, above a noisy traffic area. Supreme rooms were lovely overlooking pool. Much quieter and upscale.

Service second to none!

Wonderful hotel, we loved our junior suite room with one bedroom, a kitchenette and a large balcony. We were on a busy street and there could be a little noisy sometimes from cars and trams but it didn’t bother us. Convenient transportation close to the hotel, stores and a great park with multiple playgrounds for kids. Breakfast was good, though some items once gone were never refilled (for instance both days cheese plates were empty and never refilled. When I mentioned it to the staff that said it’s coming, but never actually “came”).