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Derby Station Hotel, Sure Hotel Collection by Best Western

3.0 star property

Choose dates to view prices

Dry cleaning/laundry services, a bar, and a business center are just a few of the amenities provided at Derby Station Hotel, Sure Hotel Collection by Best Western. The on-site international cuisine restaurant, Lounge Bar, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board (on request), WiFi (free)

Family Room, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Room, Multiple Beds, Non Smoking

In-room safe, desk, iron/ironing board (on request), WiFi (free)

Executive Room, Multiple Beds, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, iron/ironing board (on request), WiFi (free)

Standard Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, desk, iron/ironing board (on request), WiFi (free)

Standard Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi
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About the neighborhood

Located in Derby, Derby Station Hotel, Sure Hotel Collection by Best Western is in the city center and near a train station. Wild Park Derbyshire and The Risley Park Spa are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Derbion and Derbion. Looking to enjoy an event or a game while in town? See what's happening at Donington Park Racing Circuit or Derbyshire County Cricket Club. Visit our Derby travel guide
Map
DE1 2SL, England, Derby, Midland Road

What's nearby

  • A large stadium with a football field, empty stands, and a cloudy sky.
    Pride Park Stadium
    18 min walk - 1.5 km
  • A city street at dusk with a prominent tower in the background.
    Derby Cathedral
    18 min walk - 1.6 km
  • Derbion
    6 min walk - 0.6 km
  • Derbion
    8 min walk - 0.7 km
  • Derby Theatre
    8 min walk - 0.7 km

Getting around

  • Derby Station
    2 min walk
  • East Midlands Airport (EMA)
    30 min drive

Restaurants

  • Alexandra Hotel
    6 min walk
  • Cosmo
    10 min walk
  • The Pepperpot
    6 min walk
  • Costa Coffee
    9 min walk
  • Seven
    6 min walk

About this property

Derby Station Hotel, Sure Hotel Collection by Best Western

  • Hotel in the city center
  • Consider a stay at Derby Station Hotel, Sure Hotel Collection by Best Western and take advantage of dry cleaning/laundry services, a bar, and a business center. The on-site international cuisine restaurant, Lounge Bar, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
  • Additional perks include:
    • English breakfast (surcharge), self parking (surcharge), and express check-out
    • Laundry services, an elevator, and a front-desk safe
    • A reception hall, tour/ticket assistance, and a 24-hour front desk
  • Room features
  • All 87 rooms boast comforts such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8 per day)

Food and drink

  • Weekday English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lounge Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 6 2024 to December 31 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12.50 per person
  • Self parking fee: GBP 8.00 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Derby Station Hotel, Sure Hotel Collection by Best Western pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 8.00 per day.

What time is check-in at Derby Station Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Derby Station Hotel, Sure Hotel Collection by Best Western?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Derby Station Hotel, Sure Hotel Collection by Best Western located?

Located in the heart of Derby, this hotel is within a 10-minute walk of The Roundhouse, Derbion, and Derbion. Derby Theatre and Quad are also within 15 minutes. Derby Station and Derby (XQH-Derby Train Station) are within a 2-minute walk.

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Reviews

Derby Station Hotel, Sure Hotel Collection by Best Western Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 264 out of 823 reviews
Rating 8 - Good. 347 out of 823 reviews
Rating 6 - Okay. 158 out of 823 reviews
Rating 4 - Poor. 34 out of 823 reviews
Rating 2 - Terrible. 20 out of 823 reviews

Reviews

Verified

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Actually stayed across road at the hallmark hotel
Stayed 2 nights in Mar 2020
Verified

8/10 Good

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable for a night

Basic hotel but very convenient for the station
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Up graded

Up graded to the sister hotel no extra cost Car park is expensive at £8.00 No idea why they charge
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff. The room was very clean and spacious. Bed was comfortable and had good facilities in the room.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy customer

Great one night business stop over in Derby Actually upgraded to Hallmark Hotel. Great one night business stop over in Derby. Hotel staff are very friendly and helpful. Very clean and comfortable room. Great breakfast (service and food quality)!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Well i will give it a 5 overall but i was moved to its sister hotel it was a upgrade but it still would have been nice ri have been told we were moved.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable, pillows were a little bit soft, bed was comfortable, the room was quite warm but there was an electric fan for us to use.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hallmark Inn Derby Dec 2019

Shocked to find that they wanted over £8.00 for parking in their car park. A bit cheeky seeing as I was staying with them. Breakfast was ample but food could have been warmer.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive value for money.

Three sharing a room! Beds were spacious, clean and comfortable. Nothing was too much trouble for the staff! They brought us extra towels, lots of bath stuff, two fans as the room was hot. I would highly recommend. The breakfast was hot and varied and fresh but across the road at the bigger hotel. My sister was offered gluten free porridge and bread. Very impressed! Just a 3 minute walk to our Christmas party. :)
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
window lock in the rook broken and plug socket by TV not working. Informed reception
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but somewhat expensive considering there isn’t netflix and the tv is quite old.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the railway station which was ideal. A bit of a hike to the centre, but not an issue for most people. The reception staff were very helpful and pleasant. The room was fairly plain and the decor was marked in places, but clean. Good facilities including hairdryer and ironing board/iron and kettle. Comfortable bed and quiet during the night.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallmark inn is just what you'd need for a short stay in Derby. Excellent location near the train station, and the main shopping area is just 10 minutes walk. I didn't mind going to the its other branch Hallmark Hotel just across the street for breakfast; which was good. The check in and check out was quite fast and the 24 hr receptionist helped with booking a taxi really fast to catch our bus. The only thing is that we asked for (meat free) breakfast boxes because we were leaving early last day; they were happily provided but were very basic and we got two instead of three but we didn't have time to clarify as we were in a hurry. All in all, I was satisfied with my brief stay there. Thank you.
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

Julie

Disliked: Property conditions & facilities

Overpriced and cleanliness not great

Key didn’t work twice black marks on bed sheets Had to go to hotel across the road car park Icy slipped and fell had to pay £8 to park my car In their car park over night and as on my own on First floor other guest walking about at 11pm didn’t Feel safe disappointed and expensive for what I got
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
We liked our room because it had three proper beds, it was warm and cosy and it was easy to get to the outside access.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, quiet room, never heard any noise even though near the city centre. Overall good value, and we would stay here again.
Stayed 1 night in Dec 2019
Verified

8/10 Good

martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Great value city centre hotel. Clean, warm, not flashy but everything you need. Reasonable parking charges. Georgia at reception was very helpful. Good buffet breakfast at sister hotel opposite.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Mary

Disliked: Property conditions & facilities

Dated 24th November

The hotel seemed a bit tired . We stayed here about 4 years ago when on a visit to Derby, and it seemed a lot brighter. The were black marks on the walls of the bedroom. And also we were charged £8 per night for parking the car. Usually if you were staying in a hotel the parking would be free. It was grand and near the INTU shopping centre a couple of minutes walk. It was very central.
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
I did not like the need to go to another nearby (Hallmark) hotel for breakfast. Also, because this was both weekday and weekend nights, Expedia booked this as two separate bookings, meaning the hotel had two bookings with apparently no link between them. Thus, on the Friday night the room key card did not work and had to be reauthorised, not acceptable.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel staff helpful. A little disappointed that we had to go to the hotel across the road for breakfast. We have stayed here many times before and never had to do this.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like its convenient location. There's nothing that I dislike about the hotel.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Lorraine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Derby Hallmark hotel

Very old fashioned hotel The staff made my stay they were so friendly at breakfast but overall no comparison to The mickleover court The hotel needs a lot of attention refurbishment sadly it could be beautiful x
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Debbie

Liked: Cleanliness
Great value for money. Lovely breakfast. Unclear where to go for breakfast. Not very comfortable pillows.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Cheryl

Liked: Cleanliness
The hotel itself was reasonable for the price we paid. There was no air conditioning in the rooms which meant it was a bit hot and stuffy. Other than that the room was clean and comfortable. It looked like the hotel was being used as a half way house though as there were lots of adults and children using the lounge/kitchen area and children playing in the corridors and laying on sofas around the hallways. Breakfast was lovely but this was served in the sister hotel across the road which was much nicer. We will definitely book in there next time
Stayed 1 night in Oct 2019