ハイランズ ホテル

「最高」

「The room is clean and the staffs are kind. But, the room was little bit cold and the temperature does not increase to the sufficient degree during my short stay for 3-4 h.」

「The hallways were clean and the elevators were clean and roomy」

「ホテルのロビー、部屋ともに清潔だった。」

「The room was not properly cleaned when we checked in. We reported the issue to the front desk, but instead of sending housekeeping, we were surprisingly handed a broom and dustpan and asked to clean it ourselves. I've stayed at many hotels over the years, and this was the first time I've experienced something like that. It was quite disappointing and not what I would expect from any hotel. On the positive side, the property appears to be fairly new. However, the amenities were below...

「Perfect place to stay for wedding. Easy to get to from the airport. Location is like being in the suburbs pretty much anywhere with the same shopping, eating, businesses. Staff was so pleasant and accommodating. The continental breakfast was one of the best according to husband. Loved the walk in shower and great water pressure. Bed very comfy and was able to control the room temp to our satisfaction. Only thing, for me, was we were right outside where the elevators were and you can here...

「設備は若干古いが、スタッフは質問やお願いに丁寧に対応してくださった。 空港への送迎シャトルも問題なく利用できたため、総じて十分価格相当だと思う。」

「Check in staff was fantastic!」

「N/A」

「I don't recommend this hotel. The staff was not professional. My credit card was declined to pay the deposit, which never happened overseas. Luckily I could withdraw cash at ATM near the hotel. And even the staff didn't seem to know how to handle it and almost forgot to give me money back, showing the slip.」

「Clean」

「The room was exceptionally clean, and we were delighted with all the thoughtful details. The gentleman at the front desk was highly professional and greeted us with a warm smile. All the families in our group has great comments as well. This is easily one of the best hotels we’ve stayed at this year during our many trips. Highly recommended!」

「Clean rooms, right of I-25 in a great area as well, very friendly and helpful staff as well!」

「Plenty of parking, clean room, nice interior decors, and friendly staff. Breakfast not too bad. Regards,」