Crowne Plaza Hotel New Delhi Okhla by IHG Reviews, Deals & Photos 2025

8/10 Good

Cassandra

Sep 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel staff are wonderful. The breakfast was amazing with wait staff and chefs very attentive. We got put in the last available non smoking room…it was a disabled room so not really suitable for us. We got moved out later the next day. We used the spa. A haircut for my husband and body scrub for me. Price was fantastic and staff pleasant and professional. The hotel doesn’t have much around it so meals need to be eaten at the hotel (about AUD$50 for an extensive buffet dinner. Overall this was a good stay as we were leaving on a tour from here.

Stayed 1 night in Sep 2025

10/10 Excellent

Nyaradzai

May 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff

Stayed 1 night in May 2025

8/10 Good

Ajay

Jun 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The stay was good and service was excellent. Sunny, Kabook and Vijay from housekeeping/services receive special mention. While housekeeping does a good job, it would be good to get the carpets also vaccumed as part of the daily housekeeping.

Stayed 5 nights in May 2025

10/10 Excellent

Amar

Dec 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very Clean and Modern Hotel with great ameneties and facilities.

Stayed 1 night in Dec 2024

8/10 Good

Neil

Apr 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Expensive for the area including taxis etc

Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen

Nov 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice, clean and safe hotel. A comfortable home away from home.

Stayed 1 night in Nov 2024

8/10 Good

Harbinder

Nov 23, 2024

Had good time

Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Nov 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This our first time at this hotel. Our client is nearby recommended. Great spot. Good rooms and great food.

Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Mar 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay / Great Support

Had a small issue but Pratham (receptionist) handled it in a high professional manner and high dedication. As I travel a lot, it is very rare to see such great support). I recommend this hotel because of him and you will be lucky if your request is handled by Pratham. Thanks

Stayed 2 nights in Mar 2025

8/10 Good

Ralf

Feb 19, 2025

Liked: Cleanliness, property conditions & facilities

Room very nice, food really good and friendly Restaurant staff. Invoice was first time incorrect.

Stayed 3 nights in Feb 2025

8/10 Good

Simon

Sep 1, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel in Delhi

Nice hotel Good value Comfy bed

Stayed 2 nights in Aug 2023

6/10 Okay

estela

Jan 23, 2025

the picture of the property did not match the actual property. Hotel is okay but more like a 4 star rather than a 5 star hotel.

Stayed 5 nights in Jan 2025

10/10 Excellent

Nicole

Oct 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Crowne Plaza is a haven in a very hectic city and is a lovely hotel. The pool area and rooms are a particular highlight, as was breakfast. The bed was comfortable and room quiet. Lovely restaurants but please be aware that it is very expensive to eat and drink here so budget accordingly! Our cost of room was very reasonable however.

Stayed 2 nights in Sep 2024

10/10 Excellent

Divanshu

Jun 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

Stayed 2 nights in Jun 2023

8/10 Good

Jose Kataoo

Mar 31, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay. Good food but most Indian stile. Very chilly

Stayed 11 nights in Mar 2023

8/10 Good

SARAD KUMAR

Jun 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay. Room carpets require cleaning as they smell.

Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Aug 19, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay as alone travelling woman

Pleasant stay as a European, alone travelling woman with light skin colour. Room was neat, spacy and clean; service good and professional.

Stayed 3 nights in Aug 2023

6/10 Okay

Arik

Dec 18, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Room #8011 - every night there were sounds as it very close to the employee's entrance and elevators. I should have moved to another room, my bad. Even waited to fill this review to hear from them what was the problem - and they didn't reply. Great breakfast and dinner.

Stayed 5 nights in Dec 2024

2/10 Terrible

Arvind

Jan 15, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

A good property terribly managed. Questionable policies. Be prepared to bring your own linen and housekeeping. Bring your own towels, the property does not believe in keeping towels in the room. You have to literally beg and then also you have to keep chasing them. 5 star hotel with less than 1 star housekeeping.

Stayed 2 nights in Jan 2025

4/10 Poor

Khalid

Nov 2, 2023

Liked: Staff & service

Disliked: Property conditions & facilities

No trash bag in trash can room stink bath room and toilet to tight staff excellent dinning area very nice food good

Stayed 3 nights in Oct 2023

6/10 Okay

Davinder

Mar 23, 2023

Disliked: Cleanliness, amenities

It was an average property

8/10 Good

Yogesh

Apr 30, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowne plaza Okhla

Staff is polite and courteous. Rooms are clean. breakfast is also good.Dinner food not upto the mark and expensive. since this hotel is in industrial area no option but to eat here only Rest all is fine.

Stayed 1 night in Apr 2023

10/10 Excellent

Yongrak

Sep 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels in the heart of New Delhi

When I first entered the room I was assigned, there was a strong odor coming from the bathroom. So, I requested a room change, and the new room had no issues. I stayed for five days, and while everything was clean, the food was delicious, and the staff were always friendly, you need to keep in mind that the hotel is located right next to a main road, so the noise from the traffic can be quite loud until 10 p.m. Although the hotel might be close to famous tourist spots, it's a bit disappointing that it's hard to find clean restaurants nearby.

Stayed 5 nights in Sep 2024

8/10 Good

Monica

May 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service. Rooms are spacious, hotel lobby well maintained and clean. Hotel restaurant was nice and Had a nice selection of food. The staff go out of their way to make your stay comfortable and are so courteous. I cannot say enough about how great I felt about the customer service. The hotel is not centrally located. There are not many places to walk to, but then again, you don’t want to walk around too much when it’s so hot outside. I mainly used Uber to get around and greatly appreciated to have a nice comfortable and clean room to come back to.

Stayed 3 nights in May 2024

10/10 Excellent

Brittany

Jul 14, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Epitome of a 5 Star Hotel Experience

I was blown away by the hospitality of this hotel. Every single member of staff was kind and welcoming, the room service team going out of their way to gift me some sweets for staying with them. The room itself is extremely comfortable and the facilities at the hotel are fantastic. Nikhil ensured that I was enjoying my breakfast every morning, going out of his way to make me eggs on toast one morning. I will definitely be returning, as this experience made me a loyal customer!

Stayed 3 nights in Jul 2023

Crowne Plaza Hotel New Delhi Okhla by IHG

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Crowne Plaza Hotel New Delhi Okhla by IHG

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