The front door was ajar upon arrival. The house had not been cleaned nor linens changed. Lights were on and a candle was still burning. Dirty (and nasty) bathroom trash, filthy kitchen, unwashed dishes. Then the AC went out. They sent one cleaner a couple of hours later, but she did not want to do the job, but she left clean linens. We were asked to leave for a bit so she could quickly do the job (which would have taken at least 2.5hrs). None of this happened, so we did the cleaning ourselves and made our own beds. Then the AC went out. This had a better outcome because they sent someone who fixed it and we didn't have a problem with it for the rest of our stay. Basically, we lost our first night by being stressed and working instead of enjoying what we'd paid for. The house and furnishings are straight out of a frat house -- old and stained with uneven floors. The proximity to the river was awesome and the next day was pretty great.