To our disatisfaction, we gave the hotel a chance.
We thought we would give this local hotel a chance since we are visiting family on the same side of the island, but have been quite disappointed. The beds are old style Japanese, which means you sleep on a very hard mattress (like a box spring). They brought an "extra pad" for the beds, but it isn't even noticeable and is painful to sleep on if you're used to an American mattress. The hotel restaurant also has signs that if you dont make a reservation the restaurant could be closed....so we dont have a place to trust we can eat at either. Breakfast or dinner. We paid in full up front using hotels.com thinking that would be appreciated but there is no cancellation policy either. We want to modify our reservation so we can stay with family and not drive 20min back and forth across the island but they wont let us. Highly disappointed. I wouldnt reccomend this hotel to anyone...its not a bad room, it has cable, it has free wifi, but it's also an unsecured wifi network. The poor mattresses, need for a restaurant reservation, and lack of a cancellation policy make this a very dissatisfied hotel stay. I feel let down that I cant get out of my stay after paying up front and taking a chance with both the hotel and hotels.com.