The property is over looking the sea and Windsor castle in fairly well kept grounds so the location is good. Close to Deal and about 20 mins walk to the beach with small children.
Things inside the property need some TLC, 2 of the children’s beds have broken slats., the door knob to the master room falls off and only one door to the balcony is accessible as there is only one key to one door. The bbq was disgusting, small old and rusty with previous users debris and old pork chop bones. The downstairs WC flush away was hit and miss. To be fair to the company they sent someone to fix this once I told them I had a disabled daughter who needed to use it , otherwise I think they would have just said do not use it use the other WC’S
Two of the Wc lids slip to one side when you sit on them which is also not great.
The rest of the house was generally charming with old features and characteristic querk’s
We went for my husbands 70th with family and had specifically requested use of the bbq as we had 16 there for a Sunday bbq , they have not taken our complaint seriously and it was a pain having to to do everything in the oven last minute.
Do my final comment is Shape up , could do better.