From the moment we checked in it went from bad to worse. We had a deluxe king bed city view room reserved for 6 months in advance, after checking in they brought us to a twin bed room with a view of a parking lot for fuel trucks, when we told the belman this was not what we had prepaid for, they moved us to another room with a king bed, but no city view. The balcony seating area was filthy, and the chairs covered in bird poop, the view was the same, only a view of a parking lot with fuel trucks in the back of the hotel. The check in staff seemed perturbed to have to go to the trouble of switching us to another room, but the room they switched us to was still NOT the room that i had paid for and reserved 6 months in advance, but i was told that was all they had avaliable
. Beyond that, the bathroom sink was moldy around the top edge, when calling for additional items such as towels, water, etc, EVERYTIME, they DID NOT BRING WHAT WE HAD ASKED FOR, and had to call
Again for the right item. The check in staff are rude, unhelpful, and not friendly. I have stayed at many hotels, but this is by far the worst i have ever stayed in. I will never stay at this 2 star hotel again and would highly recommend Park Inn Radisson nearby where i have stayed numerous times, and where i will continue to stay on my future travels. I just thought i would try a different hotel for a change, and Iam very sorry for my choice.
