Well as soon as we walked in we should had known that there would be problems. The smell of bleach. The loud people. Opened the door and immediately found Mo refrigerator, hairdryer, coffeemaker, broken microwave. I called the front desk and 30 minutes later we still hadn’t gotten a response. So I called the 800 customer service explained the situation and requested another room. So we were moved across the hall to a room that called itself “premium” what a joke! Bathroom door was in bad shape some were patched and part was broken. The towel rack was missing off the wall. Soap/shampoo dispenser empty.
The vending machines were completely empty, complimentary water refrigerator was empty. And the breakfast was a joke. Waffle maker should be condemned the Teflon coating flaked off into the batter. During the night the refrigerator defrosted and water was all over the floor. I’m stopping now but the list could go on. The “Plus+” should be taken off the name of facility.
Donna
2026 年 2 月に 2 泊滞在
10/10 (非常に良い)
Robert
2026 年 2 月 24 日
良かった点 : 清潔度、施設のコンディションと設備
Room was clean and we'll maintained. Staff was very courteous.
Robert
2026 年 1 月に 1 泊滞在
4/10 (不満)
Timothy、Sugar Land
2026 年 2 月 17 日
気になった点 : 設備とサービス
Very noisy at night. There are many dogs in the hotel and they are barking all the time. The breakfast is very basic.
Timothy
2026 年 2 月に 5 泊滞在
10/10 (非常に良い)
marvin
ペット同伴の旅行, 出張
2026 年 2 月 8 日
良かった点 : 清潔度、施設のコンディションと設備
My stay was three weeks long and the staff was excellent and my room was well taken care of.
marvin
2026 年 2 月に 1 泊滞在
10/10 (非常に良い)
Kerry
2026 年 2 月 7 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
All good
Kerry
2026 年 2 月に 1 泊滞在
10/10 (非常に良い)
Shaun
2026 年 2 月 2 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It's was good
Shaun
2026 年 1 月に 1 泊滞在
10/10 (非常に良い)
Christy
2026 年 1 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Christy
2026 年 1 月に 1 泊滞在
10/10 (非常に良い)
butch
2026 年 1 月 11 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Yes
butch
2026 年 1 月に 2 泊滞在
4/10 (不満)
Teresa
家族旅行
2026 年 1 月 6 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast menu very limited, room was NOT clean! Check in lady was nice but spent her free time outside smoking with other people who seemed to be “living” there. The other people were standing around on 1st floor with their dogs and didn’t seem to care that they were on our way. I definitely will NEVER be back!!
Teresa
2026 年 1 月に 1 泊滞在
10/10 (非常に良い)
Sarah
2026 年 1 月 2 日
Sarah
2025 年 12 月に 1 泊滞在
10/10 (非常に良い)
brian
2026 年 1 月 2 日
brian
2025 年 12 月に 1 泊滞在
8/10 (良い)
Jordan
2026 年 1 月 1 日
良かった点 : 清潔度
Jordan
2025 年 12 月に 1 泊滞在
6/10 (普通)
Jeremiah
2025 年 12 月 31 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
There is no hot tub at this hotel the breakfast was disgusting and multiple people had pets with them inside the breakfast area there was poop all over the grass outside.
The hotel is in desperate need of a real maintenance person because everything in there is broken and/or half repaired like holes is drywall or shower heads missing parts and being taped on toilets leak if not checked etc.
The only positive things i can say is that the staff is very nice and friendly its also conveniently close to most major stores like walmart etc. There are multiple other hotels in the same vicinity so i highly recommend not staying at this one unless you dont have any other options.
Jeremiah
2025 年 12 月に 2 泊滞在
10/10 (非常に良い)
Marvin
2025 年 12 月 22 日
Marvin
2025 年 12 月に 2 泊滞在
10/10 (非常に良い)
Marvin
2025 年 12 月 22 日
Marvin
2025 年 12 月に 3 泊滞在
10/10 (非常に良い)
Jeanne
グループ旅行
2025 年 12 月 21 日
The room was very clean! Staff was friendly. We will be staying here again.
Jeanne
2025 年 12 月に 2 泊滞在
8/10 (良い)
Joshua
カップルで旅行
2025 年 12 月 21 日
気になった点 : 設備とサービ ス
The beds where very clean and the staff was friendly. It also smelled pretty good everywhere. But the only negative thing was the complementary shampoo and soap it was I guess not the best.