2/10 (非常に不満)
Jennifer
カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
2025 年 12 月 22 日
気になった点 : 清潔度、施設のコンディションと設備
Front desk guy was so rude, seemed like he didn't wanna be working, i asked for a baby crib or a playpen and the guy was so rude and disgusting towards me telling me they got rid of them and didnt have any at all but yet another guest had just turned one in, got our room and their was cockroaches everywhere big and small alive and dead, we left for dinner and let the ac on because it was kinda warm in the room came back from dinner and the room was straight up hot !, shower was disgusting with tiny roaches, the shower head was disgusting too and didnt work well at all, the “clean” towels were stained which, their was wasps in the restroom that we had to kill and when we went to go ask if they can come look at the thermostat, because their phone in the room wasnt working and my hisband went to the front desk and waited there for 15 mins before that rude front desk guy came out of the office, they took forever to come they came around midnight to “reboot” the system and they said it would take 20/30 mins and we waited and nothing happened the room got even hotter. Went back to the front desk their was a different guy he was actually nice enough to switch us room, today for breakfast we woke up and changed to go eat and their was a lady who was very rude and said um do you not know what time it ends i said no the front desk guy when we checked in told us it ended at 10, it was barely 9:25, ended up checking out of the hotel to go get breakfast. NEVER AGAIN TRUST ME !!!!
Jennifer
2025 年 12 月に 1 泊滞在