クレブラのホステル

「This hotel will ruin all other hotels for you. The staff was incredible, the grounds were immaculate, the room was amazing, the wildlife and beach on property were unreal. Seriously, if you stay here, there’s no going back to mediocre hotels. You’ve been warned. We’re 100% going back. My wife literally cried when we were leaving.」

「The staff and workers were nice and polite at all time. There was no hot water which it difficult to get ready to travel home. I called twice, told the front desk while checking out. Nothing was done or offered for the inconvenience. The food was delicious especially at the speciality restaurants.」

「The staff at hotel Villa del Sueno is what makes the place. We had a couple minor issues, but they were so small that we didn’t even bother to ask for assistance - 1) dirty coffee ring on our nightstand upon check in - cleaned ourself. 2) the shower head had a leak and was spraying out over the edge of the shower onto our sink area - we put a rag over it and it was fine. Breakfast was great and service was good, we ate a lunch and a dinner at the hotel as well, both very good. It was our...

「The staff is what makes the stay! An absolutely phenomenal group of people who truly care about you and what they do. Buffet food was great although the a la carte restaurants stood out. From the moment I checked in with Mitzi, to the little tour and information provided by the bellhop Elvin to even the servers and hosts (I wish I could remember everyone's name!) but quite the excellent stay. I absolutely fell in love with Costa Rica and will be back!! There were a few snags along the way but...

「The checking-in was extremely low, the person in charge seemes not to be knowledgeable about the process. The rooms were supposed to be paid in full. At the check out they messed up, charging me what I already paid. When I realized the error, nad they the agreed that was an error on their side, they told 15-30 day to reimburse the wrong charges. Really not a very good customer service at the front desk. Restaurant and other areas the service was excellent.」

「Best kids friendly hotel」

「Very nice hotel on the beach!」