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Hotel Santiago de Compostella Suites

3.5 star property
Suburban hotel with a full-service spa and free breakfast

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Santiago de Compostella Suites

View from room
Suite | Bathroom | Shower, free toiletries, towels
Exterior detail
Free daily continental breakfast
Gym

Reviews

7.8 out of 10

Good

Popular amenities

6.4 out of 10
Guest amenities rating.
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
The price is ￥6,700
￥6,700 total
includes taxes & fees
Oct 3 - Oct 4
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Room options

Available filters for rooms
Showing 3 of 5 rooms

View all photos for Quadruple Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Quadruple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 96 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Double Room

View from room

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Cuenca, Avenida de las Américas 29-147, y Gran Colombia

What's nearby

  • Mall del Rio - 5 min drive
  • Alejandro Serrano Aguilar Stadium - 6 min drive
  • Río Tomebamba & Calle Larga - 8 min drive
  • New Cathedral of Cuenca - 9 min drive
  • Calderon Park - 9 min drive

Getting around

  • Yanuncay Tram Station - 4 min walk
  • Luis Cordero (Hermano Miguel) Station - 17 min drive
  • Cuenca (CUE-Mariscal Lamar) - 27 min drive

Restaurants

  • ‪Anubis Restaurant - ‬3 min drive
  • ‪Marabu Picanteria - ‬14 min walk
  • ‪Cristo del Consuelo - ‬4 min drive
  • ‪Chuzos El Trebol - ‬3 min drive
  • ‪Restaurante El Campo - ‬4 min drive

About this property

Hotel Santiago de Compostella Suites

Hotel in the business district
Take advantage of free continental breakfast, a terrace, and a coffee shop/cafe at Hotel Santiago de Compostella Suites. Treat yourself to a body treatment, a facial, or a massage at the onsite spa. Be sure to enjoy a meal at Rua Restaurant, the on-site delicatessen. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), meeting rooms, and tour/ticket assistance
  • A front-desk safe, a 24-hour front desk, and concierge services
Room features
All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rua Restaurant

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Living room
  • Refrigerator on request
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat

More

  • 2 buildings
  • 3 floors
  • Beaux Arts architecture
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay)
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10 per room (one way)
  • Pet fee: USD 15 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Santiago Compostella Hotel Cuenca
Santiago Compostella Cuenca
Santiago de Compostella
Santiago De Compostella Suites
Hotel Santiago de Compostella Suites Hotel
Hotel Santiago de Compostella Suites Cuenca
Hotel Santiago de Compostella Suites Hotel Cuenca

Frequently asked questions

Is Hotel Santiago de Compostella Suites pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 15 per pet, per night.

How much does it cost to stay at Hotel Santiago de Compostella Suites?

As of Sep 23, 2024, prices found for a 1-night stay for 2 adults at Hotel Santiago de Compostella Suites on Oct 3, 2024 start from ￥6,700, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Santiago de Compostella Suites?

Self parking is free at this property.

What time is check-in at Hotel Santiago de Compostella Suites?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Santiago de Compostella Suites?

Check-out is at noon.

Does Hotel Santiago de Compostella Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10 per room applies.

Where is Hotel Santiago de Compostella Suites located?

Situated in the business district, this spa hotel is within 3 mi (5 km) of Galeria FVega, Mall del Rio, and Museum of Metals. University of Cuenca's Orchid Garden and Museum of Extreme Art are also within 3 mi (5 km). Yanuncay Tram Station and Rio Yanuncay Tram Station are within a 5-minute walk.

Hotel Santiago de Compostella Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 45 reviews" "
Rating 8 - Good. 13 out of 45 reviews" "
Rating 6 - Okay. 4 out of 45 reviews" "
Rating 4 - Poor. 6 out of 45 reviews" "
Rating 2 - Terrible. 3 out of 45 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience
Stayed 3 nights in Sep 2024

10/10 Excellent

Karime

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio y limpio , si volvería .
Stayed 1 night in Jul 2024

6/10 Okay

Zdzislaw

Traveled with partner
Liked: Cleanliness
There was no hot water in the room and noisy at night because very busy street next to the hotel.Room was clean and service ok.Restaurant next to the hotel not very good.Good thing supermarket was almost across the street from the hotel.
Stayed 5 nights in Feb 2023

8/10 Good

Ruben

Stayed 2 nights in Aug 2022

8/10 Good

ivonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Jazmin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Juan

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Staff walking on noisy floor all night long.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveler

Business traveler, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in disrepair and falling apart. Mole on the walls, electricity cables hanging out, furniture was damaged, garbage outside looked like it had been there for days, exercise room was flooded, wood room flooring warped and missing. Restaurant on property closed and tables and chairs out in the hallway. Expedia should remove this property from its listings.
Stayed 8 nights in Jan 2020

2/10 Terrible

Gregory

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel. The room is completely dirty and moisture with no air conditioning or heat. No elevator, Dirty blankets and bathrooms. Food has no taste, had to reserved another room from a different hotel; despite that, the hotel manager refuse to give my money back for the no day stay in the dirty hotel.
Stayed 6 nights in Nov 2019

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service
Location is great. No heather. The weather was cold (low 50’s).
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Amenities
Staff did not speak english. Far away from old town. Breakfast was not very good. Clean and quiet. Staff was very accomodating.
Stayed 2 nights in Dec 2018

10/10 Excellent

Javier

The staff was really nice since the first day we arrived, great place to stay
Stayed 2 nights in Nov 2018

8/10 Good

TripCuenca, California

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was nice the room was big and clean. I went with my friend she was coming from California she loves cuenca it was her first time . The only thing that was not too good. When we took breakfast it was a couple kind of breads and we asked what kind is each bread and the person who was helping he took with his hands each bread. No gloves and he was cleaning the tables just few minutes before. That surprise my friend and me too. After that everything was good nice and new hotel
Stayed 1 night in Nov 2018

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel!
Great staff overall. $2 taxi ride to downtown. A home away from home!
Stayed 2 nights in Oct 2018

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay!
The hotel was amazing! Just a beautiful stay. I stayed with my fiancé in the delux suite and it was so worth it! Jacuzzi was incredible! Service was excellent. Didn't really like the breakfast offered but everyone's option is different on that! Overall 5 star stay in Cuenca Ecuador
Stayed 1 night in Jun 2017

10/10 Excellent

Fabian, Quito - Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and good neiborhood
Nice to rest, good location out of downtown but very near

10/10 Excellent

Juan Carlos

Stayed 1 night in Oct 2023

4/10 Poor

Jorge

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Ubicación buena, pero junto a una avenida transitada por cuanto se escuchan bocinas. Falta de mantenimiento en las instalaciones, una cajonera se fue al piso, la colcha vieja.
Stayed 1 night in Sep 2023

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

elizabeth

Stayed 1 night in Nov 2022

10/10 Excellent

Marcos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su tranquilidad
Stayed 1 night in Jun 2022

10/10 Excellent

Marcos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su tranquilidad
Stayed 1 night in Jun 2022

10/10 Excellent

Dome

Stayed 1 night in Feb 2022

4/10 Poor

roberto

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
no amerita la relación precio/calidad
La verdad no es un buen hotel. La relación precio/calidad no amerita. Las camas pequeñas almohadas incómodas. La señal WIFI NUNCA valió. El hotel tiene 3 pisos y no hay ascensor siendo Cuenca una ciudad de altura, no es amigable para personas mayores o con discapacidad. El desayuno más que básico. Le pongo 4/10 al hotel. No volvería.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020