Hotel Vieja Mansion

Property class: 3

Choose dates to view prices

Consider a stay at Hotel Vieja Mansion and take advantage of free full breakfast, an airport shuttle, and dry cleaning/laundry services. Treat yourself to a sports massage or other spa services. The on-site international cuisine restaurant, KOLO, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room, 1 Double Bed

A bedroom with a bed, bedside table, lamp, and wardrobe.

Standard Single Room, 1 Double Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a wooden floor, a bed with a red and white striped bedspread, a bedside lamp, and a nightstand with a phone.

Standard Room, 1 Double Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

A room with three beds, a dark wooden wardrobe, a flat-screen TV mounted on the wall, and a window with curtains.

Standard Triple Room

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed

View all photos for Standard Room, 2 Double Beds

A room with two beds, each with a quilted bedspread and pillows. There is a nightstand with a lamp between the beds. The room has wooden flooring and a door leading to another area.

Standard Room, 2 Double Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Located in Downtown Cuenca, a neighborhood in Cuenca, Hotel Vieja Mansion is in a shopping district and near the airport. El Cajas National Park and Calderon Park reflect the area's natural beauty and area attractions include University of Cuenca's Orchid Garden and Cuenca Municipal Planetarium. Inter-American Center of Popular Arts and Cuenca Botanical Garden are also worth visiting. Visit our Cuenca travel guide
Map
A01000, Azuay, Cuenca, Luis Cordero 5-65, b/w Juan Jaramillo, and Presidente Córdova

What's nearby

  • A cobblestone street leading to a town square with a view of distant hills.
    Río Tomebamba & Calle Larga
    3 min walk - 0.3 km
  • Two illuminated church domes with cross-topped spires, set against a mountainous backdrop.
    Calderon Park
    5 min walk - 0.5 km
  • A cathedral with blue domes and a cityscape in the background.
    New Cathedral of Cuenca
    7 min walk - 0.6 km
  • A stone bridge over a river, a white church with a bell tower, and lush greenery.
    Puente Roto
    9 min walk - 0.8 km
  • Alejandro Serrano Aguilar Stadium
    9 min walk - 0.8 km

Getting around

  • 14n - Antonio Borrero Station
    9 min walk
  • Gaspar Sangurima Tram Station
    14 min walk
  • Cuenca (CUE-Mariscal Lamar)
    13 min drive

Restaurants

  • El Mercado Cuenca
    1 min walk
  • Lumanka Concepto Y Sabor
    3 min walk
  • Pio pio
    3 min walk
  • La Viña
    2 min walk
  • Jazz Society Café
    2 min walk

About this property

Hotel Vieja Mansion

  • Hotel located in Downtown Cuenca
  • At Hotel Vieja Mansion, you can look forward to free full breakfast, an airport shuttle, and dry cleaning/laundry services. Treat yourself to a sports massage or other spa services. The on-site international cuisine restaurant, KOLO, offers breakfast, brunch, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • A roundtrip airport shuttle (surcharge), free newspapers, and 2 meeting rooms
    • Multilingual staff, a front-desk safe, and smoke-free premises
    • A 24-hour front desk, a porter/bellhop, and tour/ticket assistance
  • Room features
  • All guestrooms at Hotel Vieja Mansion include amenities such as free WiFi, safes, and room service.
  • More amenities include:
    • Bathrooms with rainfall showers and tubs or showers
    • Wardrobes/closets, daily housekeeping, and desks

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Frequently asked questions

Is Hotel Vieja Mansion pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Vieja Mansion?

Check-in start time: 1:30 PM; Check-in end time: 5:00 AM.

What time is check-out at Hotel Vieja Mansion?

Check-out is at 1:00 PM.

Does Hotel Vieja Mansion provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 10 applies.

Where is Hotel Vieja Mansion located?

Located in Downtown Cuenca, this hotel is within a 5-minute walk of Río Tomebamba & Calle Larga, Sombrero Museum, and Inter-American Center of Popular Arts. Museum of the Aboriginal Cultures and Las Conceptas Museum are also within 5 minutes. Gaspar Sangurima Tram Station is 14 minutes by foot and Terminal Terrestre Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Vieja Mansion Reviews

8.2

Very Good

8.8

Cleanliness

9.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 12 out of 27 reviews
Rating 8 - Good. 9 out of 27 reviews
Rating 6 - Okay. 2 out of 27 reviews
Rating 4 - Poor. 4 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prédio Bonito, mas precisa de manutenções.

O prédio é mt bonito! No início levei um susto qdo disseram q eles ñ trabalhavam com o Hoteis.com há 3 anos! Mas, depois, localizaram minha reserva. Fora este susto, o atendimento foi mt bom. Alguns detalhes precisam ser melhorados, principalmente, no banheiro: Vazamento de água no box para o restante do banheiro; a localização do papel higiênico (molha); a torneira da pia estava solta e tb a falta de uma saboneteira (infelizmente, comum no Peru e Equador).
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, cozy hotel. The Staff is super friendly and always willing to help. The one thing that was a bit bad well not bad but sort of uncomfortable is that there was no heating in the room and it got really chilly in the evening and morning but the comforter was sufficient to stay warm. There is a restaurant (Kolo) on the top floor and the food is super good and the Staff there super friendly.
Stayed 2 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbeatable location, quaint hotel

Fantastic location - very close to Calle Larga (the main road with tons of great food and nightlife) . It's called "old mansion" for a reason - the decorations were well within the theme! Along with this theme, the keys were super old and there was only key per room; we were asked to leave it at the desk if we wanted to have the room cleaned (no big deal though). For extra amenities: the Wifi was reliable and breakfast was included. The staff was always responsive and the rooms were decent though a bit on the smaller end. Overall a good stay!
Stayed 3 nights in Feb 2020
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
This was a short term st
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great value

Perfect location. Amazing old colonial hotel, well maintained. No street noise. Wifi very good. Good included breakfast. Great value for your dollar. Mini market with booze across the street. Close to everything. On site restaurant very good
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Perfect location. Amazing old hotel, well maintained. No street noise. Wifi very good. Good included breakfast. Great value for your dollar. Mini market with booze across the street
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Não aconselho

Nunca mais volto nesse hotel. Apesar da localização ser muito boa, o hotel deixa a desejar. Não tem água quente na torneira e no banho mescla água quente com água gelada um horror! Café da manhã péssimo. O piso do hotel parece um tabuleiro de madeira, qualquer movimento feito o hotel inteiro ouve. Não tem aquecedecor e quase morremos de frio a noite. Não recomendo. Custo altíssimo para o pouco que oferece.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Near the center of the old town and walkable to most attractions. Older hotel in excellent condition. All rooms open to covered courtyards and have period decor. Hot water takes a few minutes but is plentiful. Hotel also runs the laundry next door for same day service. Breakfast is good and dinners are excellent. There are other dining options nearby as well.
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

we love and recomand to stay in this hotel
Stayed 3 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Hotel Vienja Manion

Clean, Quaint hotel - right in the heart of the city. Easy access and convenient.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old World Charm in Great Location

Lovely space. Old school. Nice people. Good breakfast. Great location. Kinda creaky, and noise carries through its open spaces, and the hot water was slow to kick in, but full of character.
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful historic property,very friendly staff
Stayed 6 nights in Feb 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Can't beat the location and the people working in the hotel were very accommodating. Considering the price, I don't think one can expect much more but if you want good light and a comfortable bathroom, this hotel is lacking in those areas.
Stayed 6 nights in Jun 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location between Plaza and river. Very good meals. Great staff. Beautiful interior, like on its Web site
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cuenca y Hotel Vieja Mansion un paraiso

Excelente servicio.. personal muy amable.. siempre pendiente que el turista este bien servido..
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
El lugar estuvo excelentemente ubicado. Un poco de problema al realzar el check-in. Las habitaciones algo frías. El desayuno estuvo bien.
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Good location, little else

A good location, but a poor hotel. When checking in, no staff member could be found. I called out and looked around for 5 minutes before someone arrived. No record of my reservation seemed to exist and I signed a pad to check in. The room was freezing and the man on the desk loaned me a portable heater. This made it tolerable. The shower was freezing and took 10 minutes to warm up. The bathroom was even colder than the bedroom! The Wi-Fi was atrocious and hardly ever worked. The reception man insisted that I used the room phone, when I wanted to confirm my tour. Every other hotel in Ecuador I stayed in called for me. On Christmas day, my room wasn't cleaned, as there is no spare key when the owner is away. I was given another room, which was slightly better, as the shower warmed up in 5-6 minutes. On the plus side, the breakfast was good. When I checked out, again no staff member could be found, after 5 minutes of looking and calling out, I looked over the desk and saw a pair of feet, this was someone fixing the wires on the computer. He looked around and he finally found the reception staff member, who was working in the laundry next door, that is part of the hotel. The hotel does have a good location and is only a short walk to nightlife and all of the attractions of Cuenca. However, there are many hotels with a similar location, they would be a better option, hopefully.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomiendo este hotel

Bastante bien
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel very close to everything

I have stayed at this hotel several times as it is very convenient to restaurants, bars, cafes, the river, as well as a very short walk to the cathedral and other historical places. It is also a beautiful hotel, the breakfast is very good, the staff is helpful. I plan to stay there in the future as well.
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, room comfort

Never again...

Not even a faucet for hot water in the sink? Checking out was a nightmare. Since their internet was down they couldn't run our credit cards, including the one I made a deposit with. We were delayed with this nonsense for a solid hour and we almost missed our flight. Terrible. They were reasonably nice about it, but what an awful experience it was.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Great stay. ..nice folks and nice place
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Recommandé

Très belle maison coloniale dans le centre historique.Chambre sympa mais un peu exigue et manque de détais pratiques(pour surpendre les linges,poser les trousses de toilettes. etc..)
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location & breakfast for the price!

Perfect location close to main cathedrals, restaurants, shopping, etc. Fantastic breakfast with eggs, bacon, fruit, coffee and the best bread we've had in a while. Only minor issue was the rooms were a little bit cold.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice location, very expensive

It's a nice colonial house at the cuenca's historical center. The building is beautyfull and in excellent conditions. The staff is friendly. I pay 105 for a triple room But what you pay is super overated about what the hotel could offer to you. Cold rooms with cheap blankets. Poor breakfast. No parking. 20" tv with 15 channels. Drunks making noise at 3 am, whose lately was complaining because my Child was playing at 11 am. In my opinion, you could pay extra 5 dollars and stay in the best hotel of town o pay a third or a half and stay in a similar hotel
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beatiful hotel in great location

I spent two great nights at the hotel. The room was charming, comfortable and clean, and the staff was pleasant. The location of the hotel is great! It is only a block or two from some of my favorite restaurants and coffee shops, as well as the river separating the old town from the new. It is also only a few blocks from the main square and the cathedral.