Casa Ordoñez

2.5 star property
Cuenca hotel in Downtown Cuenca with free breakfast and bar/lounge

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June 2024

Photo gallery for Casa Ordoñez

Interior
Hallway
Exterior
Senior Suite | Premium bedding, Select Comfort beds, rollaway beds, free WiFi
Lounge
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast included
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Parking availableParking availableParking available
  • HousekeepingHousekeepingHousekeeping

Explore the neighborhood

Map
Azuay, Cuenca, Mariscal Lamar 859
  • Popular LocationCalderon Park3 min walk
  • Popular LocationNew Cathedral of Cuenca4 min walk
  • Popular LocationRío Tomebamba & Calle Larga12 min walk
  • AirportCuenca (CUE-Mariscal Lamar)12 min drive

Most relevant reviews

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Room options

Standard Double Room

Highlights

Separate dining area
Separate sitting area
Fireplace
Select Comfort bed
Premium bedding
Rainfall showerhead
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Select Comfort bed
Premium bedding
Rainfall showerhead
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

Senior Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Select Comfort bed
Premium bedding
Rainfall showerhead
Private bathroom
Free bottled water
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the neighborhood

Cuenca

Located in Cuenca, Casa Ordoñez is in the city center. New Cathedral of Cuenca and Casa de los Arcos Art Museum are local landmarks, and the area's natural beauty can be seen at El Cajas National Park and Calderon Park. University of Cuenca's Orchid Garden and Cuenca Botanical Garden are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Calderon Park - 3 min walk
  • New Cathedral of Cuenca - 4 min walk
  • Río Tomebamba & Calle Larga - 12 min walk
  • Alejandro Serrano Aguilar Stadium - 19 min walk
  • Mall del Rio - 6 min drive

Getting around

  • 14n - Antonio Borrero Station - 1 min walk
  • Gaspar Sangurima Tram Station - 7 min walk
  • Cuenca (CUE-Mariscal Lamar) - 12 min drive

Restaurants

  • Latitud Cero Taproom - 4 min walk
  • Raymipampa - 3 min walk
  • Negroni - 4 min walk
  • Hot Dog del Tropical - 2 min walk
  • Guajibamba - 3 min walk

About this property

Casa Ordoñez

Hotel located in Downtown Cuenca
Casa Ordoñez provides amenities like free full breakfast and a bar. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), concierge services, and 1 meeting room
  • A reception hall, smoke-free premises, and a ballroom
  • Tour/ticket assistance
Room features
All guestrooms at Casa Ordoñez offer comforts such as fireplaces and premium bedding, as well as perks like separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Select Comfort beds and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and free toiletries
  • Separate sitting areas, separate dining areas, and cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge

Family friendly

  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Ballroom
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Access via exterior corridors
  • Fireplace
  • Free local calls
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 9 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 45.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10 per day
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Casa Ordoñez
Casa Ordoñez Cuenca
Casa Ordoñez Hotel
Casa Ordonez Hotel Cuenca
Casa Ordoñez Hotel Cuenca
Casa Ordoñez Hotel
Casa Ordoñez Cuenca
Casa Ordoñez Hotel Cuenca

Frequently asked questions

Is Casa Ordoñez pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Ordoñez?

Self parking is available for USD 10 per day.

What time is check-in at Casa Ordoñez?

Check-in start time: 1 PM; Check-in end time: 9 PM.

What time is check-out at Casa Ordoñez?

Check-out is at 11 AM.

Where is Casa Ordoñez located?

Located in Downtown Cuenca, this hotel is within a 5-minute walk of Calderon Park, Church of Santo Domingo, and New Cathedral of Cuenca. Convent of the Assumption and Plaza Rotary Market are also within 5 minutes. 14n - Antonio Borrero Station is only a 2-minute walk and Luis Cordero (Hermano Miguel) Station is 5 minutes.

Casa Ordoñez Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 84 out of 99 reviews" "
Rating 8 - Good. 13 out of 99 reviews" "
Rating 6 - Okay. 2 out of 99 reviews" "
Rating 4 - Poor. 0 out of 99 reviews" "
Rating 2 - Terrible. 0 out of 99 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Corinne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Casa Ordonez!
We spent two nights in Cuenca to visit one of our workers and while there stayed in the Casa Ordonez. We stayed there because the reviews were so good. We were impressed by the friendliness of the owner and his staff. They were quick to meet all our needs, put us in a better room the second night, arranged tours for us and we just appreciated them so much. Breakfast was very good and different every day!
Stayed 3 nights in Mar 2020

10/10 Excellent

kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand hotel in the heart of old town
This is a wonderful hotel with great service in the heart of old town but off the main street, thus avoiding the street noise. The owner, Alberto, is a wonderful man who had lived in the USA and returned to this family property to turn it into a hotel. The rooms are historic just as the building but very comfortable. The location is quite walkable to many of the historic sites, museums, and restaurants. I highly recommend this hotel and would definitely stay here again.
Stayed 3 nights in Feb 2020

10/10 Excellent

Tjoe, Battle Ground

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic area with easy access to restaurants and the old city square
Stayed 1 night in Dec 2019

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Casa Ordoñez was wonderful. The staff was very nice, especially the owner. He gave lots of useful information about what to do in Cuenca. The breakfasts were delicious. I definitely recommend Casa Ordoñez.
Stayed 7 nights in Jul 2019

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in all areas
100% recommend staying here! We were greeted by the warm and friendly Alberto, who explained that this hotel was a family home at one point- very beautiful and well maintained with pride. It has so much character. During our 5 day stay, Alberto and all staff members were ultra helpful and charming. Alberto helped us arrange transportation to Vilcabamba and recommended things to do in Cuenca. I never expect people in other countries to speak English to us, but Alberto has perfect English, which is a nice bonus! Location is perfect- about a 5 minute walk to Parque Calderon and the bustling city center. There are lots of shops and restaurants nearby so you can take your pick with any type of cuisine. Our room had a private bathroom and was spacious. Breakfast each morning was prepared fresh with varying items from day to day. One morning is French toast and fruit, the next is avocado toast and eggs. We were always pleasantly surprised!! I cannot complain about one thing. If you are still debating which hotel for your Cuenca stay, you should choose this one.
Stayed 3 nights in Jun 2019

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice ..!!
Charming hotel near all best places to see. Entire staff is friendly and knowledgeable. Speak both Spanish and English.
Stayed 2 nights in Jun 2019

10/10 Excellent

J Asha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owner and staff made me feel like family; very helpful.
Stayed 7 nights in Mar 2019

8/10 Good

Orly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice and friendly hotel. Excellent location. Nice breakfast. Big and spacious room, just the shower was a little bit crowded.
Stayed 4 nights in Jan 2019

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like home
We were greeted by the owner Alberto right away and him and Edwin at desk were amazing. They were helpful with questions about activities, locations, and taxis. We would definitely go back.
Stayed 6 nights in Jan 2019