クレタクアリウム ツアーとアクティビティ

Wir hatten einen sehr schönen Aufenthalt im Mary Hotel. Das Zimmer war sehr modern und sauber und es gab viel Platz. Das Highlight war ein gratis Zimmer Upgrade und am Ende des Aufenthalts haben wir Olivenöl aus eigener Herstellung geschenkt bekommen. Das Hotel liegt nahe am Strand und rundherum gibt es viele gute Restaurants. Ein großes Danke und Lob an das Mary Team, vor allem Maria und Sofie an der Rezeption. Sie waren extrem freundlich, zuvorkommend und hilfsbereit, wir haben uns sehr wohl gefühlt und werden gerne wiederkommen.

This was one of the most disappointing hotel experiences I’ve had. The Hotels.com listing is misleading and materially inaccurate. Its advertised the hotel as being on a white sandy beach with an exclusive beach bar, complete with photos suggesting exactly that. In reality, there is no exclusive beach bar and the nearest beach is public, rocky and nothing like the images or description (it’s a vile beach). Had the listing been accurate, I would never have booked this hotel. The problems didn’t end there. The blonde concierge was extremely unhelpful and refused to assist with booking restaurants or beach clubs. The hot water remained lukewarm throughout our stay and the manager shrugged his shoulders and refused to investigate. Towels were stained, had holes in them and are used interchangeably for both the bathrooms and the beach. The patio door regularly got stuck creating a safety concern. Housekeeping removed bedding from our room and failed to replace it, and when we raised it with the manager, he accused us of stealing it. The plunge pools are also very misleading in the marketing photos. Rather than overlooking a luxury setting, ours looked directly onto a car park and supermarket/high street. The location itself was also a huge disappointment.

Super Lage, schöne Anlage, feines Essen, freundliches Personal