Find hotels in Crafts, Miami

"There was an incident with the fire department late Sunday. It caused issues with the A/C, hot water, and electricity. The staff didn’t do a good job communicating these issues and when they would be fixed. "

"Clean room, good location, airport is nearby, safe. This is my second time staying! Highly recommend. The bed is 100% comfy. Only noise will be the airplanes departing but that’s ok for me but i don't know for you."

"Clean room"

"The room could've been a lot cleaner. Lot's of dust on surfaces, sewer smell coming from the bathtub, peeling lacquer on furniture. Signs of recent renovation done poorly."

"Nice accommodation and view. Convenient to cruise terminals. "

"Very basic hotel accommodation and recommended for convenience only."

"The room had a lot of dust. Even after the cleaning staff came to clean it. Please do something about that"

"By far one of the worst experiences. I went to the hotel restaurant in the lobby and my meal was given away to someone who was seated after me. I waited over 30 minutes as the only POC and no one noticed my food never arrived. I went to check with the female bartender who claimed there was a "mix up" and asked if I could wait to remake it which I declined. In the room, the shower handle was broken and the water wouldn't turn on. I reported it via phone with the front desk around 9pm, waited 20 minutes and never heard back, went downstairs to the lobby for a follow up and the 2 women acted as if they had no idea what I was referring, tried to tell me how to turn it on as if I didn't try until I showed them the video I recorded. That took another 5 minutes then all of a sudden a technician came to my room another 5 minutes later and told me I "had to apply more force" because it was in fact STUCK. I recorded that as well because how or why should anyone have to go through that. How would guests know they wouldn't break it if they tried to push so hard without instructions. At checkout on 3/25, I tried to do express through the tv which didn't work or wouldn't update. Then went to the lobby around 3am and was told the system was down or updating between the hours of 3-3:30am therefore I couldn't receive a total or check out with them during that time. There is no cell service. The WiFi didn't work initially...etc. just all around terrible "

"I wanted to love this place so much - the photos online made it seems so cute and clean. Upon walking up to our room (elevator was out of service) I felt totally duped. The floors were sticky, the ceiling looked like it had mold, the patio door didnt close, pillows were wet, not one thing was well maintained which would be fine if it was $200 a night - but for what we paid I found it unacceptable. Staff seemed miserable and were less than helpful. There was also major construction in the lot next door, which I know is out of their control (they should let you know or if you’re in that wing of the hotel maybe a disturbance discount) but waking up to that noise on a Saturday morning was a major bummer. Ugh I hate leaving a negative review, but I also hate being priced gauged on something totally not aligned with the quality. "