6/10 (普通)
Frank
2025 年 9 月 22 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
In keeping with my 3-night reservation, I was assigned a (single bed) room. However, cockroach activity was clearly evident upon entering the room. The main overhead light in this room was not working as well. After bringing this to the attention of the desk clerk, I was reflexively told that the room had just been subject to a "deep clean". It was only when I showed her a picture of the roach activity that an alternative (double bed) room was proffered. The second (double bed) room proved to be bug free. Curiously, a number of rooms on each floor had white towels placed across the outside bottom of their doors; upon checking one of them, I found that it too contained bugs. Maintenance room doors were wedged opened throughout the day and night. A number of past repairs were clearly visible as no patchwork was affected to hide mounting surfaces of old hardware. All of this could be overlooked but for the fact that an additional charge of five dollars was covertly applied to my credit card - a charge that I did not discover until arriving back in my home state. Adding insult to injury is not good for future business and reflects poorly on Expedia's "deals".
Frank
2025 年 9 月に 3 泊滞在