コットンの ゲストハウス

「My room was not in the main house but was very nice. The breakfast was good and the parking was free. There was no WiFi which was a major default.」

「Absolutely perfect stay as a solo traveler. The hosts were considerate and thoughtful and the room was spotless. Also a very nice English breakfast in the morning with plenty of options.」

「Very clean, very friendly and helpful staff. The kitchen is very well equipped, whatever you need, it is there. I will be sure to stay there again, when I go back to Stoke-On-Trent! Thank you very much!」

「First impression on arrival, front of house could do with some maintenance (weeding). Suite 5*Tap in bathroom had soap marks and hair shavings. Pillows were too hard and mattress was uncomfortable, could feel the springs with every movement we made. Website said city view, but this wasn’t the case,(disappointed). On a positive note, service was good overall. Would stay there again if mattress was more comfy.」

「The property is in a mid terrace house in a dilapidated part of town. It is either an attic or loft conversion with creaking wooden floor boards. To access the property, there is a steep and narrow winding stair case . The bathroom is en-suite but there was no working shower . The radiator was on full heating all night making the room uncomfortably hot. There is a TV monitor placed on the table , not fixed. It is attached to Wi-Fi but no Wi-Fi code is provided for customer use. The staff...

「The room is not well kept. No enough toilet rolls and bathroom liquid soap」

「Feel like the pictures and description did not meet expectations or match the property. This property is more of a bedsit with shared kitchen and living area. The room is big enough for a double bed and enough room to walk round it. The bathroom was ok, unfortunately the shower head was leaking and the power in the shower fluctuates, possibly when another person runs water in the property. We only got one bath towel for an adult and child, not even a hand towel. Not sure where the city view was...

「Very disappointing. Room was cold and tv not working. Left voicemail for contact twice but received no response. Had to put spare duvet on top of bed. The fact that this spare duvet was in the wardrobe perhaps indicates that the lack of heat is a continuing problem. Internet was intermittent and difficult to get. Towels very hard - suggest you take your own.」