Cortlandt Vacations from ￥259,936

Great location. Modern hotel. Very clean.

Booked the Lotte for birthday with my two kids and then was told security would be everywhere for a legislative assembly. Should have been told prior to booking. Left airport border crossing only to check in late with two kids and have to go through metal detectors. Old rooms, need some updating. Staff was amazing, only thing that would keep me coming back if I had to. Beds were terrible, squeaky and not comfortable. The golf room was nice.

It’s iconic and deserves all the prestige and acclaim. The lobby and restaurants are stunning and immersed in history and famous movies. The floral arrangements are breathtaking and probably the cost of a small car! The staff is extremely and friendly and very fast to respond to anything. The only challenge are the elevators which get packed quickly and during busy times are full if you are on a middle floor

Have rooms ready in timely manner

This is a very low interaction hotel. So there isn’t really much to say about the staff. I will say the room was expensive. I will say there was no ventilation so when I showered the whole space fills up with steam. I will say there is no fridge or mini bar. No room service. no q tips or anything like that in the bathroom. My AC broke for a few days. Reception being on the second floor is super annoying. Only 1 of the 3 elevators was ever in operation, long wait times. I called reception several times for help with the room they only answered once. When I checked out they didn’t say how was your stay or thank you they just walked off. If you like being ignored and paying a lot for a run down hotel. Stay here. 4/10