Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
It’s a convenient location. Ways to improve: if you’re going to police the AC temp, say so in the listing. 72-75 was the temp in our unit and we are used to 65-68 for sleeping. People with medical conditions cannot deal with being hot at night and not sleeping. I specifically called and asked questions about the unit description and the bed setup. They were wrong and when I arrived, the beds were not as shown. I called and asked specifically about using the pickleball courts and the front desk said they were available all weekend. Yet on arrival, they were not, nor the second day as there was a tent set up on top of it. Could have said so in the call or a website banner. The note on the counter with the housekeepers names is cute. However, food on the couch is not. Maybe actually clean for real and double check because that is disgusting. When I brought several of these things to the attention of the front desk, they said they were sorry and have a great day. Haha no problem solving or offers of making it right at all. Just completely unbothered and uncaring about any of it.
