The condo is beautiful- just as the picture shows, great air conditioner, & ceiling fans. However, down hill from there. No insulation/sound barrier in the ceiling between floors; hear/footsteps, children running, movement of chairs, maids cleaning continuously from the 3rd floor. Kitchen was poorly stocked only 1 skillet that was in poor condition, no sheet pans, no whisk or rubber spatulas, kitchen appliances in pantry could not be reached because of height, needed a ladder to reach. No cleaning supplies, only a bottle of Dawn. We had to request a broom & dust pan. The box of tissues in MB was completed soaked upon arrival. We discovered later the faucets were loose & leaked on vanity. The lights went out in common area (twice) & my husband was on the elevator & was stuck - no one answered the help button. The stairwell was completely black due to no lights so we used flashlight on phones as we were packing to leave & continued up & down stairs. The 2 restaurants stated curbside/delivery but was not true. One had dine-in only option & other had pick-up inside during a pandemic. You could only communicate with management by text or leave voice mail no human voice. The property golf cart rentals never returned our phone call. The beach set-up chairs were old & ours were never brushed off from previous day so we cleaned & sanitized ourselves. Also, no information about other restaurants in the area, no TV listing of local #stations so you had to scroll through the entire TV guide, 1 travel size shampoo & conditioner that lasted 1 day for 2 people. Management said enough for 3 days - we did bring our own as we’re staying a week but for what we paid should have had this provided. We left a day early because of the noise from upstairs. We have stayed in Virbo rentals as well as others but this stay was not acceptable. It is a shame because as I said the condo is lovely but the owners need to talk with management to improve customer service & provide occupants with needed everyday supplies & must do something about the noise barrier between floors.