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「It was a good stay. The staff was very helpful. The breakfast had a good variety and delicious! The room was a bit dark, didn't get much sunlight. Our room had a view of the neighboring building. We only had a small view of the beach from the balcony. The shower hose was broken, the water was weak and it leaked. Still, thanks to the great staff, I’ll definitely come back to PortoBay.」

「I want to sincerely thank Copacabana for their understanding and support. Unfortunately, I wasn’t able to board my flight because I didn’t have the required visa to enter Brazil — a last-minute issue that completely changed my plans. Despite this, they accepted my refund request without any hassle, and I truly appreciate the fairness and professionalism shown. It’s rare to find that kind of customer care these days. Although I couldn’t make it this time, I’m definitely looking forward to...