1) I wasn’t given room chapels inspite of staying in hotel for four days and asking for it everyday :-(
2) Toilets had horrible smell and everyday I had to request to clean and the guy use to just spray freshner and smell comes back every 3 hours :-(
3) I asked for changing the room and they did not help with it.
4) The hotel clams that they have SPA but they don’t, it’s a lie and instead they say they have massage services which is paid ... pathetic liars :-(
5) I had to explicitly ask for water bottles and body wash, room service never refills it...
- the only thing I liked was the girl i used to meet during breakfast and she was very polite and was very helpful
宿泊されたお客様
2020 年 2 月に 4 泊滞在
8/10 (良い)
Nadia
2020 年 1 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
little Gem
Lovely clean hotel. Staff very helpful.
Would definitely stay here again .
Nadia
2020 年 1 月に 3 泊滞在
2/10 (非常に不満)
宿泊されたお客様
グループ旅行
2020 年 1 月 7 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Even after prior phone calls to note them of my arrival date and time, in addition to sending email for the same, and having received confirmation for everything, they did not find my reservation upon my arrival and hence did not have a room for me. Also I paid for the higher grade room and they offered me one night of the lowest standard room on urgent basis and asked me to check out the next day because of no room.