The AC unit had mold clumps that would come out of it from time to time, room smelled moldy, there were roaches in the room and bathroom area, the fridge made a knocking and rattling sound constantly. Staff was friendly and helpful.
Horace
2024 年 5 月に 2 泊滞在
2/10 (非常に不満)
Jeanne
ペット同伴の旅行, カップルで旅行
2024 年 5 月 11 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
When I made my reservation, I indicated in the “special request” area that we were traveling with a small dog. The day of travel, we called ahead to confirm that. We were told in no uncertain terms that we could not bring our 10 lb dog into the hotel ; the room we’d been assigned was not pet friendly, and they had no pet friendly rooms available They said they had no record of the dog. They told us to ask Expedia for a refund. We were forced to find last minute accommodations at another hotel and at considerable expense. There was no attempt on the part of the person we talked to to help us in any way.
Jeanne
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Sally
家族旅行
2024 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a couple of problems, but they were very helpful and accomodating.
Sally
2024 年 4 月に 1 泊滞在
6/10 (普通)
Kimberly
家族旅行
2024 年 5 月 2 日
気になった点 : 清潔度、施設のコンディションと設備
The staff kept trying to charge my card after I paid for both rooms at check in. The top blanket was dirty. Hotel need some updating.
Kimberly
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Edward
家族旅行
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel was at a convenient location for us to stay overnight because of bringing our daughter back home to PA after her spring semester at the University of South Carolina.
Edward
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Faith
ペット同伴の旅行, カップルで旅行
2024 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We very much enjoyed our stay here! Staff was wonderful and even moved us to a downstairs unit once she was aware we had a dog so it would be easier for us to take him in and out, which we appreciated! The unit was clean and comfortable and again would just like to praise on the staff and customer service throughout our stay!
Faith
2024 年 4 月に 1 泊滞在
6/10 (普通)
jerry
出張
2024 年 4 月 26 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Customer service clerk was all over the place and showed her frustration