2/10 (非常に不満)
Christine
2025 年 11 月 26 日
It's a shame because the lady who checked me in at night was amazing. I think her name was Lisa. She was so gracious and personable. However the accommodations were a different story. The room was full of bed bugs. We woke up around 8am and saw bed bug nymphs crawling all over the night stand. Bed bugs typically stay on the bed, if you see them on the night stand, it means the bed was too infested to fit anyhow bugs so they had to find homes outside the bed.
I immediately sent my husband to the front desk to get some black trash bags to contain the infestation of our stuff. I took my 5 year old's lovey into the tub and shook out 5 bed bugs.
I told the lady in the front desk in the morning about it and she didn't act concerned at all but she ask for my room number and wrote it down on a post it and said okay, she's going to let the staff know. I tell my husband that I let the front desk know and he said he already talked to her and she was very nonchalantly answering him too.
Christine
2025 年 11 月に 1 泊滞在