「The location is very good, facing the high street. The room and facilities are old but satisfactory except the noise and smell the toilet produces after flushing water. The fast free wifi connection is available. Most of the staff are friendly and professional.」
「Freundliches und sehr hilfsbereites Personal, sauberes, geräumiges und gut ausgestattetes Zimmer, zentrale Lage, bequemes Bett und sogar eine Nespresso Kaffeemaschine」
「My stay was fantastic, it was the staff that made it so - everyone that I interacted with looked after me beautifully. It as a masterclass in customer service - thank you!」
「This was a wonderful experience, very friendly staff who were always ready to help, offering glasses of chilled water in the spacious and well-furnished public rooms and alcohol in the evenings. We stayed in the large Shakespeare room, often used as a Bridal Suite. The spa is great, with a good sized pool, a jacuzzi and unusual sauna.
Really good breakfasts served in bedrooms and at the nearby sister-hotel Milsoms. The fine dining at the main restaurant on the nearby River Stour was sublime,...