「The property itself is beautiful, but unfortunately, the service and overall experience were awful. There was no water in the room, the TV didn’t work, and the included coffee tasted like water.
They had an espresso machine, but none of the staff knew how to use it. The coffee was so bad that guests ended up figuring out the machine and making their own coffee.
Most of the staff didn’t greet us, say goodbye, or even ask how our stay was. The only exception was Miguel on the night shift, who...
「Beautiful property and beautiful grounds. The staff and servers were very kind and always willing to provide great service. I really enjoyed my stay and hope to be back one day.」
「La Herradura , un lugar perfecto para descansar , integrarse con la naturaleza, su staff es muy amable , servicial , siempre atentos a lo que necesitas , Don Edwin un senor con una simpatia , sentido de servicio , amabilidad y carisma inigualables , lo mismo su esposa que se preocupa por los alimentos que no solo son deliciosos, pero tambien presentados, con muy buen gusto en su decoracion, cuidando cada detalle. Gracias a todo.」
「It was an incredible glamping experience!! The property has a beautiful scenery and was well maintained. My tent was mostly clean for what they were capable of cleaning. Bugs were annoying but that's part of being in nature. Amenities were great and the staff was very accommodating. Their restaurant is a farm-to-table, and their ingredients were always fresh and flavorful. We ate there multiple times. Would really recommend this place for those that want a little getaway and trying to immerse in...
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