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Cielo del Mar

3.5 star property
Find serenity at this beachside haven where you can recharge with a relaxing massage or enjoy delicious breakfast.

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Escape to Cielo del Mar, a tranquil retreat near Santa Teresa Beach and Hermosa Beach. Indulge in cooked-to-order breakfast, unwind by the poolside bar or on the sun-kissed terrace. Enjoy spa services like manicure/pedicure or massage and stay connected with in-room WiFi while also taking advantage of dry cleaning/laundry services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
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About this property

Cielo del Mar

  • Hotel near Santa Teresa Beach
  • Located close to Hermosa Beach, Cielo del Mar provides free cooked-to-order breakfast, a poolside bar, and a terrace. Treat yourself to spa services, such as a manicure/pedicure or a massage. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
  • Other perks include:
    • An outdoor pool
    • Free self parking
    • A roundtrip airport shuttle (surcharge), smoke-free premises, and concierge services
    • Multilingual staff, luggage storage, and tour/ticket assistance
  • Room features
  • All guestrooms at Cielo del Mar feature thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
  • Other amenities include:
    • Free toiletries and hair dryers
    • Ceiling fans and daily housekeeping

Similar properties

3 outdoor pools, pool umbrellas, sun loungers
Tango Mar Beachfront Boutique Hotel & Villas
Cóbano
  • Pool
  • Breakfast included
  • Spa
  • Parking included
9.4 out of 10, Exceptional, 537 reviews
The price is ￥37,958
￥44,803 total
includes taxes & fees
May 25 - May 26
Tango Mar Beachfront Boutique Hotel & Villas
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 8 AM - 5 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

This property does not allow children

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 110 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Cielo del Mar have a pool?

Yes, this property has an outdoor pool.

Is Cielo del Mar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cielo del Mar?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Cielo del Mar?

Check-out is at 11 AM.

Does Cielo del Mar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 110 per person applies.

Where is Cielo del Mar located?

Situated in Cóbano, this beach hotel is 2.7 mi (4.3 km) from Santa Teresa Beach and 5.8 mi (9.3 km) from Hermosa Beach.

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Reviews

Reviews

8.4

Very Good

9.0

Cleanliness

8.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 35 reviews
Rating 8 - Good. 17 out of 35 reviews
Rating 6 - Okay. 7 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

Reviews

Verified

8/10 Good

Guest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option a little far from the Party night, but I really like the hotel, so pace full
Stayed 3 nights in Apr 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Hotel en transition entre deux propriétaire, changement de nom et il y a un manque d'entretien au niveau de la piscine et le spa n'est pas chauffé. Il y a une superbe vu du resto déjeuner. Malheureusement le resto-bar est ouvert seulement au déjeuner. Il serait profitable pour eux de l'exploiter d'avantage car la vue est magnifique et le coucher de soleil aurait été un plus de cette endroit. Réceptionniste très gentille et nous a donné les informations nécessaires :)
Stayed 1 night in Feb 2019
Verified

8/10 Good

Jantje

Liked: Staff & service, room comfort

Hotel met mooi uitzicht. Heeft onderhoud nodig.

Hotel is rustig gelegen. Prachtig uitzicht vanuit onz kamer over de zee. De opzet van de kamer was prachtig. De kamer leek op het eerste gezicht schoon. Dat viel helaas tegen. De ventilator was bijvoorbeeld erg vies. En er was nogal wat achterstallig onderhoud. Na dit opgemerkt te hebben, werd er wel actie ondernomen. De medewerkers hebben echter wat bijscholing nodig over hoe ze moeten schoonmaken. De ventilator werd schoongemaakt met een droge doek, die vervolgens werd uitgeklopt in de slaapkamer, waardoor de dotten stof op het beddengoed en onze persoonlijke spullen terecht kwam. Bbbbrrrrrrr. Het was wel positief dat er wel actie werd ondernomen. Het restaurant was gesloten en het ontbijt was niet inclusief voor gasten die via een boekingssite boeken. Het ontbijt was duur en erg eenzijdig. Daarom na de eerste morgen ontbeten bij de Bakery in het plaatsje vlakbij. Heerlijk ontbijt voor een betere prijs.
Stayed 4 nights in Aug 2018
Verified

8/10 Good

Jesper Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk hotel i junglen

Hotellet er fantastisk beliggende i mellem høje træer.opad en skråning. Morgenmaden serveres på en højt beliggende terrasse med udsigt over stillehavet. Området er rimeligt "laid back". Ikke langt fra lille fiskerleje. fantastisk fund til prisen.
Stayed 2 nights in Jul 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

It is a nice hotel

The sea view of our room is excellent, the staff is warm and helpful. But maybe it is now low season, the hotel is in low maintainence, without hot water WiFi and one day the AC broke down. The staff was nice and fixed the problems finally, but still, it is not a good experience...
Stayed 3 nights in Jun 2018
Verified

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

great two day stay. had a suite good for 4 people. very clean and comfortable. great area.
Stayed 2 nights in Mar 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Quiet hotel, great location

Hotel was in a nice location and very quiet, nicely maintained. Room could have been cleaner and the mattress was extremely firm, past point of comfort. Room was huge and staff were very accommodating.
Stayed 2 nights in Feb 2018
Verified

6/10 Okay

Ignacio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No lo recomiendo

Solo 1 dia nos dieron desayuno despues de reclamar, diciendo que no estaba incluido de heho 1 dia tuvimos que pagar el desayuno. La limpieza muy mala muchos insectos y polvo. Las piscinas y jacuzzi sucios. El aire acondicionado se echo a perder de todas formas vinieron al tiro a repararlo sin embargo nos retrasamos con la cena dado esto
Verified

8/10 Good

pura vida lover

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Canopy Dreams

Hotel Moana is tucked up in the canopy just outside the dusty town of Santa Theresa. Easy access to town but away from it all. The view from the restaurant is worth the price of admission, and the food and service there were excellent. The staff was accommodating and quick to respond. Decor is jungle chic, rooms are comfortable, spacious and clean. Outside shower was great for rinsing after a dusty morning run or swimming all day at nearby Playa Carmen. If you have trouble climbing stairs, this is not the place for you. Nothing is on the level! But for any who are game, you will be rewarded with shady canopy full of birds and spectacular view from the way high up open air restaurant.
Stayed 2 nights in Feb 2018
Verified

8/10 Good

marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Natureza e praia...o melhor de 2 mundos !

Funcionários muito simpáticos e disponíveis. O hotel tem quartos/casinhas simples e outras simplesmente fantásticas! Vista indiscritível!
Stayed 3 nights in Jan 2018
Verified

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Moana is a beautiful hotel with amazing staff and views. We upgraded to a room with a view and it was worth every penny. The sunsets from our balcony were unreal. The room was very large and in good shape. The restaurant at the hotel is great with equally amazing views. We ate there quite a bit. A couple of draw backs is it's a bit of a hike into town if you don't have a car and the stairs up to the rooms and restaurant are a bit of a hike especially with bags.
Stayed 6 nights in Nov 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schöne Hotelanlage

Hotelanlage ist sehr schön. Leider waren wir am Ende der Saison dort, so dass das Restaurant schon geschlossen war. Schade. Und man konnte uns kein frühes Früstück anbieten, was in dieser Preisklasse möglich sein sollte (mussten auf die Fähre)
Stayed 2 nights in Aug 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo estancia!

La atención excelente! Las habitaciones cálidas! El hotel muy lindo y tranquilo!
Stayed 3 nights in Jul 2017
Verified

10/10 Excellent

Addie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Moana Experience

Stayed at hotel moana for two nights and loved the room and location. Bruno the hotel host was amazing!! Super helpful and friendly would definitely go back! Also the horseback riding tour was the best here.
Stayed 2 nights in Jun 2017
Verified

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice ocean view landscape from your bed

Check-in and check-out was experience was good. Average service level was ok. Included breakfast should include more options. Room is clean, AC is fine and Wifi works good
Verified

10/10 Excellent

Micke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastiskt läge, med avskildhet.

Ett ställe vi verkligen vill åka tillbaka till. Fantastisk personal med fina rum och bra service.
Verified

8/10 Good

Majestic View

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two nights in Mal Pais

I was inadvertently put in a Standard Room (no tv, very average), but was then upgraded to the Honeymoon Suite at top oh hill (equisite). View and room was to die for. Adjoining hillside restaurant was beautiful with amazing views too. My chief complaint is it is far from town (long walk) and the Sandy beaches. I had a car so was able to drive up to banana beach and relax at some a very nice beach, albeit not of the same class as were I was staying.
Verified

6/10 Okay

Chloe

Liked: Cleanliness, property conditions & facilities, room comfort

It could be amazing, but falls short

A beautiful, isolated hotel- that is ideal for relaxing, however the lack of a good restaurant and simple touches, such as complementary water on your arrival, results in the typical overpriced hotel mini bar purchase or commuting to Santa Teresa to eat. Restaurants in Santa Teresa are fantastic and so I would simply stay there as we did earlier in the break rather stay at Moana. If only this could offer a decent food offerings with it's view it would be unrivalled.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wow

Amazing on top of the jungle
Verified

10/10 Excellent

edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace and tranquility perfected

The view was awesome. We could sit on the balcony and hear the sea. The restaurants close by were great. There were two showers for the room. One was inside and the other was OUTSIDE with a view of the sea! There was a small refrigerator in the room as well as a small bar with a bar sink. Beware that this hotel is built into a steep hillside. To paraphrase Bill and Ted's Excellent Adventure (movie) "There were many steps and columns. It was most tranquil"! I look forward to my next visit. This place is a gem!!!
Verified

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel one problem

The hotel was very nice, the receptionist was a very good guy; the problem was in the restaurant the cook refuse to change the dish even when they accept it was something we didn't order. They waitress told us to come earlier; it was a disaster the staff in the restaurant... Although the breakfast was included we didn't come back ... The only good thing about the restaurant was the view
Verified

8/10 Good

LUIS E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vista espectacular

La atencion de Karla y Matt superó mis expectativas. Hotel muy tranquilo, especial para una temporada de descanso y relajamiento.
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente Lugar..

Excelente lugar, apartado y con las comodidades necesarias para pasarla bien.
Verified

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fresh air

Nice clean w balcony and fresh air
Verified

10/10 Excellent

Kerem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High-end hotel with exceptional an restaurant

You don't expect to find this sort of luxury hotel in a relatively remote location. The staff was superbly nice to us and helped with a bunch of things (e.g. we told them that we'd need to checkout really early and they made sure that our breakfast was ready and boxed before we left). We didn't have a chance to dine in their famous restaurant with fantastic view, but will sure do the next time. It was a tad pricier than other hotels around but you'll understand why that is once you enter one of their rooms.