Club Hollywood Casino

I'm not sure how this place was so highly reviewed by other users. As soon as you get to your floor, you will notice moldy carpet, low ceilings, like a cheap motel. Once you enter your room, you'll quickly realize the rooms are much smaller than the photos make them seem. They are the smallest rooms I've stayed in over 40 years. The ceiling is low. The rooms have the same moldy smell as the hallways. The doors don't automatically close, so there is a safety risk. They are also paper thin. Honestly, I cannot believe that people rated this so highly. I suspect that people who stay at this place are used to staying in low cost motels and economy hotels, so this is their norm. But for the cost, it is ridiculous. Pay the extra hundred dollars or so and get a modern, clean hotel. Beyond that, there is a Starbucks attached and the staff there are friendly. The hotel staff could learn from Starbucks. Even the cleaning staff were unfriendly. I tried for two days to engage in a friendly manner with them and they ignored me. I suspect there is a toxic work environment that creates this, but maybe they are just trained to not be friendly. There is free water and coffee in the lobby, a tiny fitness room, and a rooftop patio that is nice (but not as nice as they make it out to be, and certainly it doesn't make up for the small, moldy, dated rooms). The parking garage has extremely low ceilings, steep slopes, and is difficult to enter once you get it open. Avoid this dated place.

Unimpressed with bar staff and service but otherwise nice hotel.

It is a lovely property centrally located from many of the sights in Seattle - especially one block from Pike Place Market. We liked the hotel's dark, moody vibe. The staff was knowledgeable and prompt when ordering our cabs and sharing locations for us to visit. We were grateful that we could check in early to our room or that they were ready and willing to hold our luggage. Having just got off the cruise ship, we were exhausted. We had a problem with our tub draining in our room, and I stood in 3" water as I showered. However, they promptly handled the situation after bringing it to the team's attention. We understand that plumbing can be problematic in older buildings. It's nice that there's a restaurant on-site, and the food was delicious. We felt safe in the hotel and within two blocks of the property. Even though there were three homeless people slumped in the alley directly behind the hotel. They were keeping to themselves. But, once we ventured out 4-5 blocks away, the homeless and drug addicts were on every block and more active or visible. We watched one man in particular (who was high on drugs) strike/hit an innocent pedestrian from behind with an object as he was walking on 6-14-24. We made sure we were back at the hotel by dusk, which is a shame when you pay $500 for a one-night hotel stay and can't fully enjoy the surroundings because of the city's drug and homeless plight. So it was an excellent property & location but sad city management of its citizens.