Clotilde Merlo Park

We had a terrible experience at this hotel. Our first night, we had A/C issues. The room was dusty, and there were crumbs on the floor. They moved us to a different room the next two nights, but we still had problems. There were random people knocking on our door at 4 in the morning over and over again. We called the front desk, but they did nothing about it until I took matters into my own hands. I confronted the two intoxicated people while my girlfriend sat there scared and stressed out. They came to knock on our door one more time after that. This hotel had an eerie and unsettling feeling. The staff seemed annoyed when we asked them questions and were not helpful.

Great service great cleanliness and great food and drinks.