「I left my wallet in a taxi but the hotel staff were really kind to call the taxi company and I was able to get it back safely.
The only thing is there was no soap for hand washing in a lavatory.」
「The designers of this hotel knocked it out of the park, it is a beautiful hotel. We traveled with our dogs, who felt very comfortable during our stay. There are 2 nice big grassy areas down the street if you and your pup are up for a little walk, Hanna Plaza and Public Square. It was also close enough to walk to Progressive Field for a baseball game. We would definitely stay here again! Clean, nice staff and good location.」
「This was my first time staying at the crown plaza. My stay was excellent. The location is great convenient walk to coffee shops, restaurants, and entertainment. The staff were great. My trip was almost perfect until my car arrived at check out time from valet in which it had been damaged. The hotel did its part by taking care of my valet charges and the valet manager failed the necessary paperwork for insurance and investigation to find out what happened to my car. Other than this mishap my stay...
「It was perfect for our one night stay. We were there for a concert. Main bed was very comfortable . Place was clean. Didn’t use kitchen/other amenities. About a 2 mile walk from Huntington Bank Field for reference.
」
「The hotel was pretty great, but not the best. The beds definitely need to be upgraded. Theyre very hard and a bit difficult to sleep on. The staff is beyond wonderful and professional which made it 10x better. 」
「There was no microwave in the room, and ALL of the ice machines were out of order; that alone was a huge disappointment. The room itself, though, was pretty nice.
Also, just as a matter of hospitality professionalism, the 3rd floor hallway carpet was absolutely FILTHY.」
