2/10 (非常に不満)
TOI
グループ旅行
2026 年 5 月 3 日
First of all, I had a friend stay with me that arrived before I did, The manager charged my card and gave receipt to her. I was planning on using a different card to pay with at the end of our stay. I was charged for the entire 2 day stay, even tho I had cancelation insurance with Expedia. (on going issue). We got to the hotel late, I washed my face and turned down the covers only to find MULTIPLE hairs on the sheets, crumbs that looked like coffee grounds and one of the pillows had definitely been slept on. I contacted the office immediately and was argued with and told I could change the sheets myself. Also, No hand soap in the bathroom. I went down to get sheets and mngr shoved them thru tiny opening in glass door (lobby is closed off permanently.) she was BEYOD RUDE. Also NO brkfst of any kind- no water, coffee, milk or any condiments. The coffee pot had the most awful grime on the bottom and filter was full. Grounds had been there so long the smell of coffee had dissipated. When I checked out - immediately that nite, she would not talk to me and only waved me off. I am now in process - long one I'm sure, of getting some type of refund from credit card company.
TOI
2026 年 5 月に 2 泊滞在
























