クリアレイク ホテル

「The staff were extremely friendly and helpful. The breakfast left a little bit to be desired. The jimmy deans premade sandwiches weren’t great as they were a little soggy. Maybe having the ingredients to make a one more fresh would be better. It’d be nice to have a bar similar to other properties. More notice on when house keeping services are happening. Apparently it’s only every other day.」

「 Phone in room did not work at all the two days we were there probably still broke. Office chair broke, the other chair had a slit in the cushion and padding was coming out. Hair dryer did not work either and they never gave me a replacement. I WILL NEVER STAY IN A LA QUinta AGAIN!!! They didnt help with the problem they just didnt care. scale of 1 to 10 Negative 9!!!!!!!!!!!!! 」

「Absolutely fabulous greeting staff. Everyone was so friendly and helpful. From the night manager to the cleaning staff. I will always stay here when I come to Dallas. I forgot how kind and friendly people can be. My grand daughter passed away, and this trip was not going to be a good one. This staff was just so kind and helpful. Helped make a bad situation actually comfortable. Please thank them.」

「The place has old damp smell. Nothing looks new there except the front desk area. I would not suggest for families .」

「Very nice hotel. Rooms were clean and accommodating」

「Staff was okay. Went to check in and waited an hr because rooms weren't clean. in my booking I requested a first or second story case of emergency since am in a knee brace I would not be able to take the stairs. A gentleman said he would take care of it and then a woman called me to check whom heard me tell the gentleman and told me I was on the 4th floor. I get in the room with my family for all to shower and we had 2 full sets of towels. My husband went down and was told they had none...

「エアコンが古く、音が多少気になった」

「We always stay here when visiting family in Rockwall. The rooms are great and very well laid out and breakfast is good」

「This hotel was great, clean and very friendly staff. Loved the location!」

「Staff wasn’t overly helpful due to me booking by a third party」

「They gave me a room with no windows or skylight even though I booked the one with a skylight. A comped breakfast did not fix the fact that I was in a room under the entire heating and cooling system and it was noisy all night」

「everyone was very helpful and the rooms were very nice and spacious - the amenities with self-checkout was great」

「good」

「We stayed at this facility for 5 days. On the 2nd day we asked for the bedding to be changed. It wasn't and we had to change the bedding ourselves. On the third day we asked for the room to be cleaned. It wasn't. We ended up changing rooms to get a clean room. The swimming pool was under repair. The breakfast was nice and the breakfast staff was very friendly.」

「Staff,clean room, parking young lady at check-in and check out was superb. Need to hire more young people with her professionalism, smile and sense of humor! Very courteous!」

「Matig ontbijt. Kwamen om kwart voor 9. Alles bijna op! Prima kamer daarentegen」

「Good hotel, good staff, everything is clean.」