Find hotels near Civic Center Park, Palm Desert from ￥14,287

"The hotel is alright, but it could use a bit of a refresh. The housekeeping and front desk staff are friendly. Just a heads-up: the room phone doesn’t work for calls, so you’ll need to head to the front desk to get what you need. The kitchen/breakfast area wasn’t quite up to par for me. I understand the staff might be a bit frustrated and a bit short-tempered, especially with so many people and not enough staff. They only have one server at the omelette station where the bacon and sausage are, which is a bit of a setup issue. Plus, there’s no meat outside the buffet, so you’ll have to wait in line for that too. The line is pretty long. I suggested to my kids that they grab what they want at the buffet, and I’d get their omelette. Two of my kids were in line with me to get their dad and grandma, who can’t stand for 30 minutes because of a medical issue, but the staff probably didn’t realize it. The person in front of me got three for her kids, so I figured I could get some for others in the family. I think I might have misunderstood the sign about one omelette per person. It seems like they want the person to be present in line to get the omelette, which could make the line even longer. The person behind me got upset and confronted me, which was a bit frustrating. I’m not sure what the management’s thinking behind that. Maybe it’s a cost-cutting measure. If the bacon and sausage are out of that station, perhaps we could just skip the omelette."

"Yes"

"Very clean. "

"AC is still noisy. Wish they would upgrade it to quieter units. Loved the breakfast delivery to our room! Bathrooms need to be updated more. I love that the hotel room s adult only! Makes for a much more relaxing experience! "

"The only thing was the TV, it would have been nice to have access to Netflix."

"The first room we were given was very dirty and was also an ADA room which we did not request. We were not asked if we wanted this type of room. The hotel is generally old and okay for conferences but definitely not worth the price when compared with the Westin nearby. The outdoor gardens are well maintained and the hotel looks best at night when you can’t see the aging buildings and dreary exterior. We expected a lot more for the price."

"Parking was great. There is plenty of parking right on the street, so you don't have to deal with valet."

"From the beginning, the check in was great the two gentleman at the front ware super friendly and courteous. The rooms are clean. The free breakfast was excellent and the staff making the breakfast and cleaning are exceptional. Please tip them, they work really hard. The pool is clean and the water was nice. The only thing I did no like was the bed, it was too lumpy for my taste, but I will stay here again."

"It was excellent. Definitely worth the stay. "