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Hotel Lucerna Ciudad Juarez

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Luxury
VIP Access
4.5 star property
8.6

Excellent

Luxury hotel near Paso del Norte International Bridge

Located close to Hospital de la Mujer and Plaza de las Americas, Hotel Lucerna Ciudad Juarez provides a free breakfast buffet, a terrace, and a garden. The on-site restaurant, Acueducto, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
The current price is ￥17,189
￥20,668 total
includes taxes & fees
Jun 14 - Jun 15

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The deposit amount is equivalent to 1 night if paid in cash.

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Lucerna Ciudad Juarez have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at Hotel Lucerna Ciudad Juarez?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Lucerna Ciudad Juarez on Jun 14, 2026 start from ￥17,189, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Lucerna Ciudad Juarez pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Lucerna Ciudad Juarez?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Lucerna Ciudad Juarez?

Check-out is at noon.

Where is Hotel Lucerna Ciudad Juarez located?

Located in the heart of Ciudad Juárez, this luxury hotel is within a 10-minute walk of Hospital de la Mujer and Plaza de las Americas. Jaime Canales Lira Stadium and Estadio 20 de Noviembre are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 722 out of 1076 reviews
Rating 8 - Good. 132 out of 1076 reviews
Rating 6 - Okay. 91 out of 1076 reviews
Rating 4 - Poor. 65 out of 1076 reviews
Rating 2 - Terrible. 66 out of 1076 reviews

Reviews

Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind and really made the experience luxurious
Stayed 1 night in May 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,excellent service, nice rooms and complementary breakfast! Our new favorite hotel in Juarez!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome nice and quiet place, good breakfast and everything close to this location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ruby

Good hotel .nice customer service. Buen hotel .buen servicio al cliente. Nice restaurant environment. Buen restaurant. Agradable ambiente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect the breakfast was amazing
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Adrian

The staff were attentive and friendly. The room was clean and comfy
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
The staff went out of their way to make us feel comfortable.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and the staff was excellent. Comparable to a nice Hilton or Marriott. I short great - very quiet and darkening curtains. Highly recommend.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service room was clean all went as planned.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very professional staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Karla

Liked: Staff & service, amenities, property conditions & facilities
Great view and nice property
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the strip, rooms a clean and comfortable, I would stay here again
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent pool
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Emilio

Liked: Cleanliness, amenities, property conditions & facilities
Staff is great
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool very clean, staff very polite and helpful
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Francisco

Liked: Amenities
Clean place
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Loved the service, room was really clean and really enjoyed the pool. I will come back!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Service at this hotel is incredible
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Antonioan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good end clean
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very clean the stuff. It’s really nice and I feel it safe in the hotel.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Vicente

Liked: Amenities
Great service like always.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The staff was really friendly. Things didn't work in our room, but once we reported they were fixed right away, muy pronto! Hotel Lucerna is located close to everything, places to eat, to shop, to downtown and close to the borderline!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Emmett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and pool area was exceptional. The bar was reasonable but over priced. I was on tne 8th floor my room didnt have a fridge or microwave, that would have made my experience a 10 out of 10.
Stayed 8 nights in Jun 2025
Verified

6/10 Okay

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
I liked the breakfast buffet, property look nice ; But the registration desk to slow, need more help.
Stayed 1 night in May 2025
Verified

6/10 Okay

Hector

Disliked: Cleanliness
The Roma are a little beatb down and the ac doesnt cool properly. Staff is amazing though and the pool is great. Rio Grande mall within two blocks and a lot of restaurant around.
Stayed 4 nights in Jun 2025