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Reviews of Courtyard by Marriott Ciudad Juarez

3.5 out of 5
Courtyard by Marriott Ciudad Juarez
Mision de los Lagos 9020, Colonia Partid, Ciudad Juarez, CHIH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 479 out of 629 reviews" "
Rating 8 - Good. 92 out of 629 reviews" "
Rating 6 - Okay. 22 out of 629 reviews" "
Rating 4 - Poor. 19 out of 629 reviews" "
Rating 2 - Terrible. 17 out of 629 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat
Stayed 1 night in May 2024
Response from Angelica Flores Dep. Reservaciones on May 27, 2024
Thanks for your comments

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Angelica Flores Dep. Reservaciones on May 6, 2024
Gracias por su calificación

10/10 Excellent

Cesar, horizon city

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Angelica Flores Dep. Reservaciones on May 3, 2024
Gracias por su calificación

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific people
Stayed 1 night in Mar 2024
Response from Angelica Flores Dep. Reservaciones on Apr 27, 2024
Thanks for your comments

10/10 Excellent

Cesar, horizon city

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Apr 2024
Response from Angelica Flores Dep. Reservaciones on Apr 25, 2024
Thanks for your comments

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
10/10 Stayed here for a week for my husband’s visa in the consulate. I have nothing but good words for this hotel. Super clean! Has AC bed is comfortable. Staff was extremely friendly. Breakfast was delicious & our favorite part was the transportation service they offer as well as the drivers. Adolfo & Agustin were super nice & attentive making sure we got to all my husband’s appointments on time. Would definitely recommend!
Stayed 5 nights in Apr 2024
Response from Angelica Flores Dep. Reservaciones on Apr 25, 2024
Thank you very much for your good comments, it makes us very happy that you enjoyed your stay.

10/10 Excellent

blanca

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is outstanding! Like home but better!
Stayed 4 nights in Mar 2024
Response from Angelica Flores Dep. Reservaciones on Mar 26, 2024
Thank you for your comments, we hope to have you back home.

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable and clean.
Stayed 1 night in Mar 2024
Response from Angelica Flores Dep. Reservaciones on Mar 14, 2024
Thanks for your comments

10/10 Excellent

Gustavo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurante
Stayed 2 nights in Mar 2024
Response from Angelica Flores Dep. Reservaciones on Mar 7, 2024
Muchas gracias por sus comentarios.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Angelica Flores Dep. Reservaciones on Feb 19, 2024
Muchas gracias por su calificación

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient
Stayed 1 night in Feb 2024
Response from Angelica Flores Dep. Reservaciones on Feb 14, 2024
Gracias por sus comentarios

10/10 Excellent

Jorge

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything excellent I recommend it.
Stayed 1 night in Feb 2024
Response from Angelica Flores Dep. Reservaciones on Feb 14, 2024
Thanks for your comments

10/10 Excellent

Javier

Stayed 1 night in Feb 2024
Response from Angelica Flores Dep. Reservaciones on Feb 14, 2024
Gracias por su calificación

10/10 Excellent

Yolanda

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Angelica Flores Dep. Reservaciones on Feb 14, 2024
Gracias por su calificación

10/10 Excellent

KARINA

Stayed 2 nights in Jan 2024
Response from Angelica Flores Dep. Reservaciones on Feb 1, 2024
Gracias por su calificación

6/10 Okay

Ralf-Georg

Stayed 19 nights in Jan 2024
Response from Angelica Flores Dep. Reservaciones on Mar 20, 2024
Gracias por su calificación

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and very supportive staff.
Stayed 1 night in Jan 2024
Response from Angelica Flores Dep. Reservaciones on Jan 30, 2024
Thanks for your comments

10/10 Excellent

Jose

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Angelica Flores Dep. Reservaciones on Jan 27, 2024
Gracias por su calificación

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Angelica Flores Dep. Reservaciones on Jan 27, 2024
Gracias por su calificación

10/10 Excellent

Angel Alberto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar ya que está muy bien ubicado y las habitaciones lo suficientemente amplias para pasar unos días cómodamente
Stayed 7 nights in Jan 2024
Response from Angelica Flores Dep. Reservaciones on Jan 26, 2024
Muchas gracias por sus comentarios

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Angelica Flores Dep. Reservaciones on Jan 26, 2024
Gracias por su calificación

10/10 Excellent

DAVID, Wauwatosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel, loved it
Stayed 1 night in Jan 2024
Response from Angelica Flores Dep. Reservaciones on Jan 26, 2024
thanks for your comments

8/10 Good

Juan Carlos

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 3 nights in Dec 2023
Response from Angelica Flores Dep. Reservaciones on Jan 26, 2024
Gracias por su calificación

10/10 Excellent

Amaris

Stayed 9 nights in Dec 2023
Response from Angelica Flores Dep. Reservaciones on Jan 26, 2024
Gracias por su calificación

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Angelica Flores Dep. Reservaciones on Jan 31, 2024
Gracias por su calificación

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really nice and helpful
Stayed 1 night in Dec 2023
Response from Angelica Flores Dep. Reservaciones on Jan 26, 2024
thanks for your comments

10/10 Excellent

Pedro Merary Antuna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service 👏
Stayed 1 night in Dec 2023
Response from Angelica Flores Dep. Reservaciones on Jan 26, 2024
thanks for your comments

10/10 Excellent

Claudia

Stayed 3 nights in Dec 2023
Response from Angelica Flores Dep. Reservaciones on Jan 26, 2024
Gracias por su calificacion

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Angelica Flores Dep. Reservaciones on Jan 26, 2024
Gracias por su calificación

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good and staff very friendly and accommodating
Stayed 1 night in Dec 2023
Response from Angelica Flores Dep. Reservaciones on Jan 26, 2024
thanks for your comments

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Angelica Flores Dep. Reservaciones on Jan 26, 2024
Gracias por su calificación

10/10 Excellent

A, Mechanicsville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall best place to stay in Juarez
Stayed 4 nights in Dec 2023
Response from Angelica Flores Dep. Reservaciones on Jan 26, 2024
thanks for your comments

10/10 Excellent

Marin

Stayed 4 nights in Dec 2023
Response from Angelica Flores Dep. Reservaciones on Jan 26, 2024
gracias por su calificación

10/10 Excellent

Carla

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The people at the restaurant are so kind! Juan Carlos is the best. Room cleanliness can be better. But overall great, nice big rooms, clean, safe and pleasant hotel. Food is nice also.
Stayed 3 nights in Nov 2023
Response from Angelica Flores Dep. Reservaciones on Dec 5, 2023
Thank you for your comments, we will continue to improve

10/10 Excellent

Carla

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean and modern hotel. The waiter Juan Carlos is extremely friendly and helpful.
Stayed 2 nights in Nov 2023
Response from Angelica Flores Dep. Reservaciones on Nov 24, 2023
Gracias por sus comentarios

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in staff was very welcoming and helpful. Room was great, beds very comfortable. Pillows left something to be Igor my wife
Stayed 1 night in Nov 2023
Response from Angelica Flores Dep. Reservaciones on Nov 16, 2023
Thank you very much for your comments

10/10 Excellent

Luis

Stayed 3 nights in Oct 2023
Response from Angelica Flores Dep. Reservaciones on Nov 23, 2023
Gracias por su calificación

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Very friendly staff, rooms are recently remodeled and very clean
Stayed 1 night in Oct 2023
Response from Angelica Flores Dep. Reservaciones on Oct 28, 2023
Gracias por sus comentarios

10/10 Excellent

Mario

Stayed 1 night in Oct 2023
Response from Angelica Flores Dep. Reservaciones on Nov 11, 2023
Gracias por sus comentarios

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Reserved a King bed and got 2 queens. TV didn’t work, sheets and room smelled sweaty and dirty
Stayed 1 night in Oct 2023
Response from Angelica Flores Dep. Reservaciones on Oct 25, 2023
We apologize for the bad experience you had with us, we will work to improve and we hope you can give us the opportunity to improve your experience on your second visit.

10/10 Excellent

Sergio, El Paso

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, bed was so confortable. Will stay my next visit to ciudad Juárez
Stayed 1 night in Oct 2023
Response from Angelica Flores Dep. Reservaciones on Oct 17, 2023
Gracias por sus comentarios

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Angelica Flores Dep. Reservaciones on Oct 16, 2023
Gracias por su calificación

10/10 Excellent

Normando, El Paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Angelica Flores Dep. Reservaciones on Oct 9, 2023
Gracias por su calificación

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Exe-let service and nice people
Stayed 1 night in Sep 2023
Response from Angelica Flores Dep. Reservaciones on Oct 5, 2023
Gracias por sus comentarios

6/10 Okay

zachary

Stayed 1 night in Sep 2023
Response from Angelica Flores Dep. Reservaciones on Sep 26, 2023
Gracias por su calificación, seguiremos mejorando

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Sep 2023
Response from Angelica Flores Dep. Reservaciones on Sep 18, 2023
Gracias por sus comentarios

10/10 Excellent

GERARDO S.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In very good conditions
Stayed 2 nights in Aug 2023
Response from Angelica Flores Dep. Reservaciones on Aug 26, 2023
Muchas gracias por sus comentarios

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean.
Stayed 1 night in Aug 2023
Response from Angelica Flores Dep. Reservaciones on Aug 21, 2023
Gracias por sus comentarios

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Aug 2023
Response from Angelica Flores Dep. Reservaciones on Aug 31, 2023
Muchas gracias por su calificación

10/10 Excellent

Saul

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and nice place to stay
Stayed 7 nights in Aug 2023
Response from Angelica Flores Dep. Reservaciones on Aug 17, 2023
Thanks for your comments