Find hotels near City Water Splash Park, New Roads from ￥10,026

"Although the staff was amazing, the manager is not. I asked for a partial refund. The manager somehow charged me for an extra day and when I asked for it to be taken off and for a partial refund, it took over 2 weeks to have the extra charge taken off. No partial refund. I was never contacted by the manager, even though I called almost every day and send emails. I only spoke with the staff at the front desk. One of them was able to get the extra charge taken off, NOT the manager. The room was filthy. Our bed was dirty, stains on one of the sheets, some wierd particles on top of the sheets, dead bugs around and the air filters was so bad that when you open it, stuff would fall out of it. Everything was booked in the area. This was las resort and I will not make that mistake again. Staff was very friendly. Manager is MIA and useless Room is discusting If I would have been contacted by someone, I would not have made this review."

"The room was very clean. The bathtub felt gritty when I got in to take a shower, however towels were freshly laundered, sheets were clean, AC worked. Staff was very helpful as we had a burnt out bulb, however the manager on duty came right up to fix it for us. Breakfast was so-so. Overall it was a pleasant stay- clean room convenient to interstate and the airport. Will stay here again if the need arises."

"The casino seemed really nice, the staff were great. The rooms were not well insulated, I could hear everyone next door. There were no sheers on the window so it was either have the drapes closed, or have them open and everyone could see in while I changed etc. There was no way to turn the brightness on the ac and the thermostat down, so it was either be hot with no ac, or have my sleep disturbed by a bright LED display - and they were on opposite sides of the bed, so rolling over didn’t help. The shower was broken. Not only was there no hot water, the knob was broken so the indicator just rolled around loosely - that might have been a bigger challenge if there were hot water, but since there wasn’t, it was just annoying. "

"Clean"

"They ran out of breakfast 20 minutes before time was up"

"The staff was very kind. The room I stayed in smelled sour like possibly the air filter had not been changed for a long time. The carpet, upholstery, and linens for the room all need to be replaced in the near future."

"Great stay"

"Tried to cancel n was unable to"

"Yes, but the grill was dirty. I was planning to cook some steaks but when I opened that gas grilled or BBQ pit, stopped me in my tracks., how dirty it was. "